Registration fail? @ cake

    • kazadmaiss
      kazadmaiss
      Bronze
      Joined: 11.02.2009 Posts: 33
      I just registrated new account thru pokerstrategy at cake.
      used PSVIP code.

      Now I just had to enter my username at Step 3, I entered it, and when I clicked Save data nothing happend. Now under nickname, where input space was, is some kind of square and not anything else.

      Where is the problem.?
  • 6 replies
    • 1z2x3y
      1z2x3y
      Bronze
      Joined: 15.01.2010 Posts: 67
      Hi kazadmaiss,

      not 100% if this will work (best to ask admin really)

      but try it anyway wont hurt !

      Just log in, HIT home tab and underneath the tabs it says
      my portal / rewards system / ranking / profile settings / customer support

      well hit the profile settings and it will take you to a page where you can register your accounts manually

      Try that (it should work)

      If not just hit the customer support tab.

      Hope it works (it did for me when i registered my poker client accounts )

      Best of luck and i'm sure it will all work out in the end one way or another ;)
    • kazadmaiss
      kazadmaiss
      Bronze
      Joined: 11.02.2009 Posts: 33
      Ok, tryed.
      this is how it looks like.

      I guess it is allright, because I have registred account at everest too, and it still looks like square. but want to know why? :D
    • 1z2x3y
      1z2x3y
      Bronze
      Joined: 15.01.2010 Posts: 67
      yes i can see that yours looks like a square,

      while mine is a = symbol

      the reason it changes to a symbol is for security purposes.

      All my accounts that i have registered & play on have a = symbol

      Maybe every ones symbol is just randomly choosen ?

      The only way to find out 100% is to contact customer support ?(

      Wishing you plenty of luck and abundance of skill layered with knowledge :]
    • Schnitzelfisch
      Schnitzelfisch
      Bronze
      Joined: 08.11.2008 Posts: 4,952
      Hello Kazadmaiss!

      Since you are silver and both Everest and Cake symbols are the same, I am assuming that the symbols differ a bit from user to user (I have ticks). I do believe that the important column is the one to the right and since you have a green tick there everything should be fine. If you should have any troubles receiving strategy points, please contact our support using the Support Ticketing System.

      Best regards,

      Primzi
    • kazadmaiss
      kazadmaiss
      Bronze
      Joined: 11.02.2009 Posts: 33
      TY all! I hope everything will be fine!
    • wowadvisor
      wowadvisor
      Bronze
      Joined: 02.01.2009 Posts: 741
      my symbol used to be a chinese letter! :s_cool:

      but now they are just ticks