starting capital

    • iputonak
      iputonak
      Basic
      Joined: 07.02.2010 Posts: 1
      Hi!
      I have made a request of $50 on bet365 after passing the quiz. Then I was asked for an Id-check, which is fine. I send the things which were required and now four days have passed. I am anxious to know if I qualified for the starting capital as I have $0 on my account. Thanks.
      iputonak
  • 2 replies
    • EagleStar88
      EagleStar88
      Bronze
      Joined: 06.10.2008 Posts: 7,359
      Hi iputonak,

      It shouldn't take too much longer for your ID to be checked and cleared, bear with the support team.

      Make sure you check your email (including any spam filters/folders) and support tickets in case the support team have been trying to contact you.

      Best regards,


      Bart
    • Hadi
      Hadi
      Bronze
      Joined: 09.08.2009 Posts: 12,303
      Hey iputonak,

      unfortunately, your ID check wasn't processed yet, as our security team is very busy recently due to the vast amount of new registrations. However, I can confirm that we have received your email and my colleagues will try their best to get started on this as soon as possible :)

      Thanks for your patience,

      Hadi