ID vertification

    • myblueberry
      myblueberry
      Bronze
      Joined: 02.12.2009 Posts: 6
      Hi i received email telling me to verify my account with ID. I sent the picture of my drivers license but there is no address on it. And in Latvia there are no ID documents that has your address because its not needed. So the question is, will they accept it without address? And how do you deal with this problem?
  • 2 replies
    • EagleStar88
      EagleStar88
      Bronze
      Joined: 06.10.2008 Posts: 7,359
      Hi myblueberry & welcome to the community,

      PokerStrategy will no doubt need confirmation of your address on some form of official documentation.

      Please contact the customer support team via the ticketing system and explain the situation, they will help to find some other acceptable way of confirming this information.


      Best regards,


      Bart
    • aviron88
      aviron88
      Basic
      Joined: 01.03.2010 Posts: 2
      hello, i sent my drivers license ID to, and i am from israel and the address is in hebrwo, it coled be a problem? (sory 4 my bad english)