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One Month? No Bankroll?

  • 2 replies
    • Joronamo
      Joined: 17.10.2008 Posts: 649
      Hi Duhdang,

      Sorry to hear you have not recieved your startin capital from PS yet. Firstly make sure you have passed the quiz, chosen your game, platform and all other necessary setup steps. Secondly, make sure you have entered your details and sent off your ID to PS for confirmation. Then you should recieve your starting capital.

      You said you dropped a line to support. Was that your cardroom's support or PS's support? Make sure you contact PS via a ticket for any starting capital inquiries and they will be able to assist you with your inquiry. Good luck.

    • Hadi
      Joined: 09.08.2009 Posts: 12,303
      Hi duhdang,

      you should have received an email asking you for a proof of your identity. This is necessary to prevent scammers from receiving the starting capital more than once.

      Please follow the instructions in that email in order to pass the ID check and receive your $50 starting capital :)

      If you can't find your email, please check your spam/junk folder, as it might have ended up there.