A Bug Related to Switching Emails

    • penpen0t7
      Joined: 21.04.2010 Posts: 1
      Im wondering if there's a known bug/error related to switching email addresses. My friend and I signed up at the same time and he got sent an ID confirmation email, but I never received one. The only difference is that after all the steps were completed, I changed my email address.

      Also, I entered my pokerstars user ID incorrectly (which I have a ticket open for), but I don't think that should be related to an ID confirmation email.
  • 1 reply
    • Hadi
      Joined: 09.08.2009 Posts: 12,303

      did you already check your Spam/Junk folder? Sometimes our emails end up there. Also, did you by any chance take your time to validate your email address? This might explain the delay.