hi guys

    • serkovsergey
      serkovsergey
      Bronze
      Joined: 23.05.2010 Posts: 9
      so im new here and i opend an account for trying get my 50 $

      so my question is like this :

      when they askd me to send my info

      i send a picture black and white passport copy (2 pages )

      my question is is it enoughe to get ok ?
  • 5 replies
    • EagleStar88
      EagleStar88
      Bronze
      Joined: 06.10.2008 Posts: 7,359
      Hi serkovsergey & welcome to the community, it's good to see you.

      Re your ID check, I couldn't really say to be honest, it is up to the guys/girls from customer support that decide what is required and what is acceptable or not.

      They will consider what you have sent in and will be in touch shortly to confirm your acceptance or to request additional ID proof. Please bear with them and provide whatever is required, this way you should soon be up & running.

      In the meantime feel free to brose around the website, we've lots of great member benefits, articles & forum boards here and the members are all friendly and eager to help each other.

      Welcome once again, good luck & enjoy your poker,


      Bart
    • serkovsergey
      serkovsergey
      Bronze
      Joined: 23.05.2010 Posts: 9
      thanks alot bart :)
    • serkovsergey
      serkovsergey
      Bronze
      Joined: 23.05.2010 Posts: 9
      hey bart could you help me ?

      i just reccived email from them saying my ID check
      has feiled :/

      i wanted to know if you could pm me for your msn

      and i wil send you the passport copy i send them and you will
      tell me what i did worng

      thx.:)
    • EagleStar88
      EagleStar88
      Bronze
      Joined: 06.10.2008 Posts: 7,359
      Originally posted by serkovsergey
      hey bart could you help me ?

      i just reccived email from them saying my ID check
      has feiled :/

      i wanted to know if you could pm me for your msn

      and i wil send you the passport copy i send them and you will
      tell me what i did worng

      thx.:)
      Hello my friend, I'm afraid that is not possible, I am only a forum moderator and not authorised to consider ID aspects.

      To protect your personal data, please only deal with the official PokerStrategy support team via the ticketing system provided.


      Please contact them to see if they are prepared to provide an explanation, but please be aware that they are not obliged to if giving such information gives away security aspects that are undertaken.

      If you do fail the ID check, you can continue to receive the many member benefits here, but would have to deposit some of your own funds unfortunately.

      Hope this helps, best regards,


      Bart
    • serkovsergey
      serkovsergey
      Bronze
      Joined: 23.05.2010 Posts: 9
      well i see thx anyway :)

      btw if i field once i will allways feild ?

      beacuse now i add my cable bill and many other new pictures

      to proof my ID and adress