question

    • serkovsergey
      serkovsergey
      Bronze
      Joined: 23.05.2010 Posts: 9
      hi,well im kinda new here and i tryd to get my 50 $ but my ID check field
      (no idea why sent them my driver license,pasport and tv bil)
      so i knida was bored and i playd play money on pokerstarts
      after two days i got 5 $ No idead from who,mybe thats my points but idk.
      of those 5 $ i made 25 and somhow i lost it all (fuking river :D ).
      so my question is who gave me those 5 $ at 1st place pokerstrategy or
      pokerstarts ? and if i can get them 1 more time and how ?


      thx.
  • 5 replies
    • TheBu11d0g
      TheBu11d0g
      Bronze
      Joined: 25.07.2008 Posts: 2,019
      Hello serkovsergey,

      As you unfortunately failed your ID check then the $5 deposit wouldn't have been made by ourselves.

      Kind Regards,
      -Steve
    • serkovsergey
      serkovsergey
      Bronze
      Joined: 23.05.2010 Posts: 9
      i see , and idea how i could get another no despoit money ?
    • TheBu11d0g
      TheBu11d0g
      Bronze
      Joined: 25.07.2008 Posts: 2,019
      Hello serkovsergey,

      You are only allowed to receive one starting capital from PokerStrategy.

      We do sometimes do a ad-hoc promotion where we randomly select members to receive a second starting capital but these are very rare and only happen a few times a year.

      You can use our TAF programme to rebuild your bankroll or you can deposit some of your own funds and take advantage of our first deposit bonuses.

      Kind Regards,
      -Steve
    • serkovsergey
      serkovsergey
      Bronze
      Joined: 23.05.2010 Posts: 9
      Originally posted by TheBu11d0g
      Hello serkovsergey,

      You are only allowed to receive one starting capital from PokerStrategy.

      We do sometimes do a ad-hoc promotion where we randomly select members to receive a second starting capital but these are very rare and only happen a few times a year.

      You can use our TAF programme to rebuild your bankroll or you can deposit some of your own funds and take advantage of our first deposit bonuses.

      Kind Regards,
      -Steve
      as i sayd my ID check field never got the 50$

      is it posible to changh their answer ? if i will send another doucments
      to proof my ID ?
    • EagleStar88
      EagleStar88
      Bronze
      Joined: 06.10.2008 Posts: 7,359
      Hi serkovsergey,

      As my colleague Steve previously mentioned, you need to pass the ID check to be entitled to the free starting capital. This also applies to any additional starting capital provided in a promotion. Unfortunately as you didn't pass the ID check for whatever reason these free starting capitals are not available to you.

      As a member however, you can continue to benefit from our many other promotions, community events, first deposit bonuses, strategy material etc, but continuing to play on your tracked PokerStrategy account.

      Best regards,


      Bart