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    • MantasKaskonas
      Joined: 15.06.2010 Posts: 1
      God damn. I passed the quiz and i can't get my 50 $... what an injustice... Here what they had written to me.. : Anybody can explain why i cant get my bonus????? ?( ?( ?( ?(

      Dear MantasKaskonas,

      We regret to inform you that unfortunately we are not able to grant you the free $50 starting capital as your account did not pass our security check. However please know that you remain a valuable member to our community and we would like to invite you to take advantage of one of our alternative offers for the first deposit bonuses:

      Of course we are aware that security measures can sometimes also affect genuine customers and although we are truly sorry for this inconvenience, such measures had to be introduced due to previous fraud attempts in order to protect the company and most importantly the entire community of possible ill-intentioned activities.

      Please note that this decision is in no way a reflection of our opinion about you as a respected member but has been taken based on an objective evaluation of your account as per our security criteria and unfortunately cannot be reversed. Also, in order to protect our security system we will not be able to disclose any further details regarding the decision taken.

      We hope you will understand our policy and will continue to be an active part of the community and benefit of all the advantages it has to offer you. Start collecting StrategyPoints today in order to become a full member and gain access to our articles, videos, coaching sessions and forums: all you have to do is to use one of our first deposit bonuses and start playing! You can make a deposit and receive the bonus on the poker room where you have already created your account but you can also choose another bonus from our list of partner poker rooms:

      Amongst other offers, we also recommend you the 200% bonus on bet365 where you will receive a bonus equal to twice the value of your deposit up to a maximum of $600:

      Best regards,

      PS: In the meantime, you can find many interesting articles, videos and forum sections that are already accessible to you as a Basic member and we recommend you browse through them:

  • 1 reply
    • justkyle88
      Joined: 07.05.2008 Posts: 7,613
      Hey MantasKaskonas,

      Sorry you have failed the ID check but the security departments reasoning's are final.
      Supports email pretty much sums up the whole situation so I wish you the best if you decide to stay with us and make a deposit at one of our sites.