Connection problems

    • jass1960
      Joined: 15.04.2010 Posts: 709

      Has anyone else had connection problems on bet365?

      I had a problem the other night - my internet connection was sound but I kept getting thrown off the site - bit of a problem when you are multi-tabling SNG tournaments!

      I wrote to them and got this reply.

      "We are aware that our players experienced intermittent disconnection issues this morning and we are in the course of investigating it now. I have reviewed your tournaments and I can assure you that their details were sent to our technical department to review."

      But technical say it's not their problem.

      Happened again this morning when I was on the bubble (5000 + chips, 3rd out of 6 - 5 ITM) came back to 1300 chips and really under pressure. I was also playing cash games and had just hit trips TTT on the river and was pot committed when it all went tits up.

      Anyone else having issues?


  • 1 reply
    • MichaelM
      Joined: 01.01.2007 Posts: 4,087
      Hey jass1960,

      I believe your query has been investigated and responded to through bet365 support.
      Please let us know if this hasn’t been resolved to your satisfaction, or if there is anything further we can do to help.