bug elephants *HUD not working on titanpoker

    • harmala
      harmala
      Bronze
      Joined: 21.03.2009 Posts: 90
      PokerStrategy.com Elephant Version: 0,84,1297,2106 (Fill in version number, e.g. 0.69)

      Operating system:
      ( ) XP
      ( ) Vista
      ( x) Windows 7

      Wich poker room is the problem related to:
      ( ) PartyPoker
      ( ) PokerStars
      ( ) Full Tilt Poker
      ( x) iPoker network (Mansion, Titan, etc.)
      ( ) Other: _________

      Have you searched the FAQ for known solutions: (See here)
      (x ) Yes
      ( ) No

      Screenshot available:
      ( ) Yes
      (x ) No

      Are there any error messages in the logfile:
      (Where can I find the logfile on my computer? See here)
      (x ) Yes
      ( ) No


      In case of problems related to the database: PostgreSQL installed separately:
      ( ) Yes
      (x ) No, the Elephant had installed Postgres during its own installation


      Detailed description of the problem:
      my elephant doesn´t show HUD on titan poker but it records hands normally, without problems. ihave tryed to uninstal elephant and then install it again but the hud doesn´t show still. so is there something what i should do? uninstal the postres too?

      on the error log was this:



      2010-06-29 17:04:02,779 - 203 [1] INFO Welcome Message: ---------------------------------------- Launching 'Elephant.exe' (Version: 0.83.1221.2022) ---------------------------------------------------------------------- 2010-06-29 17:04:04,681 - 2105 [5] INFO Welcome Message: -------------------- System Info -------------------- CPU: Pentium(R) Dual-Core CPU T4400 @ 2.20GHz at 2200 Mhz with 2 cores (Intel64 Family 6 Model 23 Stepping 10) OS : Microsoft Windows 7 Home Premium (Microsoft Windows NT 6.1.7600.0) RAM: 4.00GB Culture info: fi-FI 2010-06-29 17:05:37,319 - 94742 [1] INFO VersionUpdate: Starting background version check... 2010-06-29 17:05:37,787 - 95210 [11] INFO VersionUpdate: Background version check finished. Latest Version: 0.76.548.1239 NewVersionAvail: False IgnoreUpdateVersion: 2010-06-29 17:14:24,762 - 622185 [8] ERROR PBNLogger: Exception caught in System.String PokerStrategyElephant.RSSUpdateThread.GetRSSFeed(System.String, Boolean) -------------------- System.Xml.XmlException -------------------- - Message: Juurielementti puuttuu. - LineNumber: 0 - LinePosition: 0 - SourceUri: - Data: System.Collections.ListDictionaryInternal - TargetSite: Void Throw(System.Exception) - HelpLink: <null> - Source: System.Xml - InnerException: <null><none> - StackTrace: kohteessa System.Xml.XmlTextReaderImpl.Throw(Exception e) kohteessa System.Xml.XmlTextReaderImpl.ThrowWithoutLineInfo(String res) kohteessa System.Xml.XmlTextReaderImpl.ParseDocumentContent() kohteessa System.Xml.XmlTextReaderImpl.Read() kohteessa System.Xml.XmlLoader.Load(XmlDocument doc, XmlReader reader, Boolean preserveWhitespace) kohteessa System.Xml.XmlDocument.Load(XmlReader reader) kohteessa System.Xml.XmlDocument.LoadXml(String xml) kohteessa PokerStrategyElephant.RSSUpdateThread.GetRSSFeed(String rssURL, Boolean showShortBlog) 2010-06-29 17:34:24,717 - 1822141 [8] ERROR PBNLogger: Exception caught in System.String PokerStrategyElephant.RSSUpdateThread.GetRSSFeed(System.String, Boolean) -------------------- System.Xml.XmlException -------------------- Will put this work item into error queue 2010-06-29 18:53:17,383 - 6554806 [36] ERROR PokerStrategy.Elephant.Import.PipeNode.Parser: Exception caught in Void PokerStrategy.Elephant.Import.PipeNode.PipeNodeBase.ThreadFuncWrapper(PokerStrategy.Elephant.Import.PipeNode.IPipeContext): No matching parser found. Will put this work item into error queue 2010-06-29 18:53:26,725 - 6564148 [13] ERROR PokerStrategy.Elephant.Import.PipeNode.Parser: Exception caught in Void PokerStrategy.Elephant.Import.PipeNode.PipeNodeBase.ThreadFuncWrapper(PokerStrategy.Elephant.Import.PipeNode.IPipeContext): No matching parser found. Will put this work item into error queue 2010-06-29 18:53:34,818 - 6572241 [24] ERROR PokerStrategy.Elephant.Import.PipeNode.Parser: Exception caught in Void PokerStrategy.Elephant.Import.PipeNode.PipeNodeBase.ThreadFuncWrapper(PokerStrategy.Elephant.Import.PipeNode.IPipeContext): No matching parser found. Will put this work item into error queue 2010-06-29 18:53:37,714 - 6575138 [13] ERROR PokerStrategy.Elephant.Import.PipeNode.Parser: Exception caught in Void PokerStrategy.Elephant.Import.PipeNode.PipeNodeBase.ThreadFuncWrapper(PokerStrategy.Elephant.Import.PipeNode.IPipeContext): No matching parser found. Will put this work item into error queue 2010-06-29 18:53:44,458 - 6581881 [35] ERROR PokerStrategy.Elephant.Import.PipeNode.Parser: Exception caught in Void PokerStrategy.Elephant.Import.PipeNode.PipeNodeBase.ThreadFuncWrapper(PokerStrategy.Elephant.Import.PipeNode.IPipeContext): No matching parser found. Will put this work item into error queue 2010-06-29 18:54:20,984 - 6618407 [32] ERROR PokerStrategy.Elephant.Import.PipeNode.Parser: Exception caught in Void PokerStrategy.Elephant.Import.PipeNode.PipeNodeBase.ThreadFuncWrapper(PokerStrategy.Elephant.Import.PipeNode.IPipeContext): No matching parser found. Will put this work item into error queue 2010-06-29 18:54:25,608 - 6623031 [8] ERROR PBNLogger: Exception caught in System.String PokerStrategyElephant.RSSUpdateThread.GetRSSFeed(System.String, Boolean) -------------------- System.Xml.XmlException -------------------- - Message: Juurielementti puuttuu. - LineNumber: 0 - LinePosition: 0 - SourceUri: - Data: System.Collections.ListDictionaryInternal - TargetSite: Void Throw(System.Exception) - HelpLink: <null> - Source: System.Xml - InnerException: <null><none> - StackTrace: kohteessa System.Xml.XmlTextReaderImpl.Throw(Exception e) kohteessa System.Xml.XmlTextReaderImpl.ThrowWithoutLineInfo(String res) kohteessa System.Xml.XmlTextReaderImpl.ParseDocumentContent() kohteessa System.Xml.XmlTextReaderImpl.Read() kohteessa System.Xml.XmlLoader.Load(XmlDocument doc, XmlReader reader, Boolean preserveWhitespace) kohteessa System.Xml.XmlDocument.Load(XmlReader reader) kohteessa System.Xml.XmlDocument.LoadXml(String xml) kohteessa PokerStrategyElephant.RSSUpdateThread.GetRSSFeed(String rssURL, Boolean showShortBlog) 2010-06-29 18:54:53,005 - 6650428 [8] ERROR PBNLogger: Exception caught in System.String PokerStrategyElephant.RSSUpdateThread.GetRSSFeed(System.String, Boolean) -------------------- System.Xml.XmlException -------------------- - Message: Juurielementti puuttuu. - LineNumber: 0 - LinePosition: 0 - SourceUri: - Data: System.Collections.ListDictionaryInternal - TargetSite: Void Throw(System.Exception) - HelpLink: <null> - Source: System.Xml - InnerException: <null><none> - StackTrace: kohteessa System.Xml.XmlTextReaderImpl.Throw(Exception e) kohteessa System.Xml.XmlTextReaderImpl.ThrowWithoutLineInfo(String res) kohteessa System.Xml.XmlTextReaderImpl.ParseDocumentContent() kohteessa System.Xml.XmlTextReaderImpl.Read() kohteessa System.Xml.XmlLoader.Load(XmlDocument doc, XmlReader reader, Boolean preserveWhitespace) kohteessa System.Xml.XmlDocument.Load(XmlReader reader) kohteessa System.Xml.XmlDocument.LoadXml(String xml) kohteessa PokerStrategyElephant.RSSUpdateThread.GetRSSFeed(String rssURL, Boolean showShortBlog) 2010-06-29 18:55:48,739 - 6706162 [26] ERROR PokerStrategy.Elephant.Import.PipeNode.Parser: Exception caught in Void PokerStrategy.Elephant.Import.PipeNode.PipeNodeBase.ThreadFuncWrapper(PokerStrategy.Elephant.Import.PipeNode.IPipeContext): No matching parser found. Will put this work item into error queue 2010-06-29 18:56:06,539 - 6723962 [13] ERROR PokerStrategy.Elephant.Import.PipeNode.Parser: Exception caught in Void PokerStrategy.Elephant.Import.PipeNode.PipeNodeBase.ThreadFuncWrapper(PokerStrategy.Elephant.Import.PipeNode.IPipeContext): No matching parser found. Will put this work item into error queue 2010-06-29 19:04:24,812 - 7222236 [5] ERROR PBNLogger: Exception caught in System.String PokerStrategyElephant.RSSUpdateThread.GetRSSFeed(System.String, Boolean)
  • 11 replies
    • Larres
      Larres
      Bronze
      Joined: 07.09.2009 Posts: 2,402
      Hi harmala,

      it seems that there is an issue with the hand history import, can you please send us your appropriate Titan hand historiy files via email to elephant[AT]pokerstrategy[DOT]com.

      Thanks in advance,
      L.
    • harmala
      harmala
      Bronze
      Joined: 21.03.2009 Posts: 90
      i did send my hand histories
    • Larres
      Larres
      Bronze
      Joined: 07.09.2009 Posts: 2,402
      thx, we're looking into it
    • danjef
      danjef
      Bronze
      Joined: 29.06.2010 Posts: 80
      I have just installed this app looks intresting i noticed it was importing the file(s) but not saying it imported hands, i also imported all my back dated hand files and noticed it only imported hands from my ring games not my tournament games (i play mainly tournaments) so maybe this is the problem, is there anyway to get it to read tournament hands from titan poker? even if i click the tournament tab i get no information there

      EDIT:

      just to comfirm i just went into a ring game and sat out the first hand got played and it auto imported and then the HUD was fully working so maybe this help orignal poster?
      But could you comfirm if it should be working with tournament hands also?
    • Larres
      Larres
      Bronze
      Joined: 07.09.2009 Posts: 2,402
      Hi danjef,

      right now the last released Elephant v0.85 (visit our blog to download) only supports tourneys of PartyPoker, PokerStars and Full Tilt Poker. The iPoker network clients (i.g. titan & mansion) are not yet supported, but they are on top of our todo list and we'll expand the Elephant to support them in the future.

      Cheers,
      L.
    • harmala
      harmala
      Bronze
      Joined: 21.03.2009 Posts: 90
      do you know why my hud doesn´t work? what i should do?
    • Larres
      Larres
      Bronze
      Joined: 07.09.2009 Posts: 2,402
      Hi harmala,

      at the moment I can only confirm that the HUD on Titan will be displayed using the very latest Elephant v0.85 and the logged messages are not the cause of a lost hud...

      Can you please confirm that the HUD settings are appropriate and the HUD is indeed activated at Settings/HUD Settings/Settings page.

      Are your Titan portal settings correct?

      And have you already tried to test the HUD at Setttings/HUD Settings/HUD/Test HUD and does the test worked ok?

      Thanks,
      L
    • harmala
      harmala
      Bronze
      Joined: 21.03.2009 Posts: 90
      yes i have tried those and still doesn´t work.

      and i tested the hud test and i couldn´t get it work

      but could it be that titanpoker has been installed in finish?
    • Larres
      Larres
      Bronze
      Joined: 07.09.2009 Posts: 2,402
      Morning harmala,

      Titan in Finish - that maybe the point.
      I'm not sure if its possible to set it from Finish to English.
      But if you can't switch the language, than I guess you have to reinstall the English Titan client.

      Cheers,
      L
    • harmala
      harmala
      Bronze
      Joined: 21.03.2009 Posts: 90
      yea working now i just installed titan again in english. and working great thanks for help
    • Larres
      Larres
      Bronze
      Joined: 07.09.2009 Posts: 2,402
      You are welcome.