Strategy points are not added after Full Till update

  • 16 replies
    • EagleStar88
      EagleStar88
      Bronze
      Joined: 06.10.2008 Posts: 7,359
      Hi chessmaster,

      Small delays of a few days are fairly common, PokerStrategy rely on receiving updates from each platform and they can occasionally be delayed.

      I'm sure an update will be through soon and all your play will be correctly recorded so you will not lose anything.

      Best regards,


      Bart
    • UPAY4DINNER
      UPAY4DINNER
      Bronze
      Joined: 27.09.2009 Posts: 21,926
      Same problem here i'm afraid.

      But as Bart said no need to panic as delays can happen. Put in a monster session of the last 24 hours so it would be nice to see my StrategyPoints as I hope I've moved close to Gold Status.

      Just gotta wait it out I guess,

      HollyMichelle
    • Gabinr1
      Gabinr1
      Bronze
      Joined: 05.04.2009 Posts: 7,755
      +1

      I was about to post a thread like this just about earlier... but I said "eee, it's probably nothing serious and it will be updated later anyway, so why bother?" :D


      PS: When you see me as a Diamond, the update has happened :P
    • EagleStar88
      EagleStar88
      Bronze
      Joined: 06.10.2008 Posts: 7,359
      Originally posted by Gabinr1
      PS: When you see me as a Diamond, the update has happened :P

      Ooooh that would be a great achievement Gabinr1, many congrats :s_thumbsup:

      Diamond for the first time is it?


      Bart
    • occipital
      occipital
      Bronze
      Joined: 11.11.2009 Posts: 37
      +1

      I´ve just contacted full tilt support and I´ll post their reply as soon as I get it.

      ps- first post in the forum, greetings from Portugal to all!
    • EagleStar88
      EagleStar88
      Bronze
      Joined: 06.10.2008 Posts: 7,359
      Originally posted by occipital
      +1

      I´ve just contacted full tilt support and I´ll post their reply as soon as I get it.

      ps- first post in the forum, greetings from Portugal to all!
      They will no doubt just refer you back to us, have patience my friend, they will be updated shortly.

      Full Tilt's own software update has likely just delayed the latest update being sent, but you will be notified via the forums if there is any significant delay or other problem arising. This is however unlikely, I would stress again that all play is recorded and you will not lose points as a result.

      Great to see you finally post in the forum though, welcome & look forward to seeing you active here in due course.

      Best regards,


      Bart
    • occipital
      occipital
      Bronze
      Joined: 11.11.2009 Posts: 37
      Originally posted by EagleStar88
      Originally posted by occipital
      +1

      I´ve just contacted full tilt support and I´ll post their reply as soon as I get it.

      ps- first post in the forum, greetings from Portugal to all!
      They will no doubt just refer you back to us, have patience my friend, they will be updated shortly.

      Full Tilt's own software update has likely just delayed the latest update being sent, but you will be notified via the forums if there is any significant delay or other problem arising. This is however unlikely, I would stress again that all play is recorded and you will not lose points as a result.

      Great to see you finally post in the forum though, welcome & look forward to seeing you active here in due course.

      Best regards,


      Bart
      yep, you were right, we full tilt don´t take care of this stuff, please contact your affiliate directly for more information.

      From the get go I assumed that the delay was related with their software upgrade. Guess we just have to wait.
    • MJQuads
      MJQuads
      Bronze
      Joined: 27.01.2008 Posts: 373
      hi!

      may I just ask, have the points been assigned yet?
    • occipital
      occipital
      Bronze
      Joined: 11.11.2009 Posts: 37
      nope.
    • Gabinr1
      Gabinr1
      Bronze
      Joined: 05.04.2009 Posts: 7,755
      Originally posted by EagleStar88
      Originally posted by Gabinr1
      PS: When you see me as a Diamond, the update has happened :P

      Ooooh that would be a great achievement Gabinr1, many congrats :s_thumbsup:

      Diamond for the first time is it?


      Bart
      Actually the second time :) Thanks!
    • SevenTwo72
      SevenTwo72
      Bronze
      Joined: 13.12.2009 Posts: 18
      no points since 8 july too, wonder why ftp took so long :f_confused:
      hopefull can get rb on friday
    • occipital
      occipital
      Bronze
      Joined: 11.11.2009 Posts: 37
      just got them!
    • SamBurton5
      SamBurton5
      Bronze
      Joined: 05.09.2009 Posts: 160
      i had same problem but just got my points!
    • chessmaster1234
      chessmaster1234
      Bronze
      Joined: 01.04.2010 Posts: 96
      Points are updated, admins can lock this thread
    • EagleStar88
      EagleStar88
      Bronze
      Joined: 06.10.2008 Posts: 7,359
      Cheers chessmaster, good to know it's all sorted.

      Thank you for your patience everyone.

      Best regards,


      Bart
    • HannesZ
      HannesZ
      Headadmin
      Headadmin
      Joined: 30.06.2010 Posts: 16,311
      Originally posted by Gabinr1
      PS: When you see me as a Diamond, the update has happened :P
      Congratulations to Diamond status :)