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1 week and no starting capital

    • necro6789
      Joined: 05.06.2010 Posts: 1

      I waited 1 week but no capital arrived, although on my homepage it says my account was approved. PS support sent me a ticket saying they couldn't transfer cause my FTP account registration was incomplete which is strange. I'm sure I did all steps including validating email and entering all personal data in cashier. I replied that fact to support, but more than 2 days and no response. Today I sent another ticket saying if they cant transfer to Full Tilt, then I want to change my platform to Party and they can transfer capital there. But dunno if they will look into it
  • 1 reply
    • MichaelM
      Joined: 01.01.2007 Posts: 4,087
      Hey Necro,

      This is just a little banana skin on the road to your starting capital.
      Let me explain:
      We've sent you a ticket on the 15th and asked you to reply to it. Unfortunately, that didn't happen and as a result we weren't able to complete the process.

      I can see that you are in contact with our customer service team again and that you confirmed the FTP registration details. Please be patient, our customer service will reply to your latest ticket shortly.