HEM configuration for new client

  • 10 replies
    • HannesZ
      HannesZ
      Headadmin
      Headadmin
      Joined: 30.06.2010 Posts: 16,314
      Hi Alan883,

      I have moved your to the Poker Software forum.
      There you receive usually a faster and better answer.

      Best regards,
      Hannes
    • Alan883
      Alan883
      Bronze
      Joined: 03.12.2008 Posts: 1,941
      Thanks
    • Alan883
      Alan883
      Bronze
      Joined: 03.12.2008 Posts: 1,941
      I received a message form HEM customer service.

      I have to try their beta software and let them know if it works. Currently i am at work so i will do that later so around 6pm CET.


      I will post additional informations later.
    • netsrak
      netsrak
      Gold
      Joined: 11.03.2006 Posts: 37,008
      Sounds like you received the standard support answer :D

      Please use version 1.11.03 (which is not a Beta but our latest release).

      Please check our preferred seating FAQ for the site you are playing at http://faq.holdemmanager.com/questions/34/Preferred+Seating
    • Alan883
      Alan883
      Bronze
      Joined: 03.12.2008 Posts: 1,941
      Thanks!

      But 888 poker has new software since yesterda.

      Please check our preferred seating FAQ for the site you are playing at


      If i check your preferred seat FAQ it links me to the old client.

      Before on Pacific all tables were with 10seats nometther if i played FR all SH.

      Now there are new tables and we can choose what is our preffered sit. So there are some changes.

      I think that with this preferred seating FAQ i wont be able to configure that correctly.
    • tomzs
      tomzs
      Bronze
      Joined: 19.10.2008 Posts: 54
      same problem here, mby its possible to use the old software till they fix this?
    • Alan883
      Alan883
      Bronze
      Joined: 03.12.2008 Posts: 1,941
      I managed to do it.

      But i dont like new software so much that i already made a withdrawal request.

      The point is that u have to do exactly like it is written in HEMs FAQ.


      U just have to be careful in seating preferences.


      If u use as preferred seat right on on bottom than you have to choose in seating preference number 4 instead of number 5.
    • wildfool
      wildfool
      Bronze
      Joined: 27.04.2010 Posts: 29
      Originally posted by Alan883


      But i dont like new software so much that i already made a withdrawal request.

      You can still use the old software if you dislike the new one.
    • tomzs
      tomzs
      Bronze
      Joined: 19.10.2008 Posts: 54
      Originally posted by Alan883
      I managed to do it.

      If u use as preferred seat right on on bottom than you have to choose in seating preference number 4 instead of number 5.
      this worked for me as well

      and what about new software, played today for a few hours and its actually not that bad, i think it just takes some time to get used to
    • rjacobs003
      rjacobs003
      Bronze
      Joined: 07.01.2008 Posts: 45
      The new software takes some getting used to and I didn't like it at first but after a few thousand hands, you actually start to appreciate the additional features a bit more.