id check does not go thru

  • 1 reply
    • EagleStar88
      EagleStar88
      Bronze
      Joined: 06.10.2008 Posts: 7,359
      Hi sarfaraz,

      Sorry to hear that you didn't pass the ID check, but customer support do not fail people lightly, they would have had a good reason.

      They are not obliged to provide you the exact reason if by doing so it comprimises the security measures that are required to protect themselves. You can of course check yourself that you have provided all of the correct documentation and completed everything else requested of you etc.

      Don't worry however, you will still be able to enjoy all the benefits of membership here if you decide to join one of the partner poker platforms by depositing a little of your own money.
      The free starting capital is just a (very) small part of the added value that PokerStrategy can bring to your game. In addition we have all of the following and lots lots more:

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      Like I said, this is just a small sample of what we offer members here. We hope that you will stick around and make good use of the vast resources at your disposal, but if you decide against this we will understand and wish you all the very best with your poker wherever you decide to play.

      Best regards,


      Bart