Hello

  • 4 replies
    • justkyle88
      justkyle88
      Bronze
      Joined: 07.05.2008 Posts: 7,596
      Hey Anette,

      Welcome to PokerStrategy.com and the Community.

      Awww someone's asking for me :)

      Just a few questions and checks you can make.

      Have you passed the quiz?

      The starting capital can take up to 96 WORKING hours (with id check) to get to you. But there are also some things you can check:

      -Have you received an id check through the mail? Please check your inbox as well as your junk mail as well. If you have then please send a copy of the requested id to security@pokerstrategy.com

      -Are you sure you have entered all your details correct on your poker platform, and on your profile page? Please remember that you have to put the name of your account here: http://www.pokerstrategy.com/home/profile/
      Also make sure that you enter the PokerStrategy bonus/marketing code otherwise your account wont be linked and the money wont be transferred and then you would have to choice a different poker platform..

      -Finally please check your Tickets from support as they may have tried to contact you with a query. You can also create tickets using this feature.

      Also, check this ID check: http://www.pokerstrategy.com/home/idcheck

      Regards,

      Kyle.
    • Schnitzelfisch
      Schnitzelfisch
      Bronze
      Joined: 08.11.2008 Posts: 4,952
      Kyle... :f_o:
    • Tokemc
      Tokemc
      Basic
      Joined: 07.08.2010 Posts: 4
      i got no id check but what are the working hours?...

      Can u check it :D ?
    • justkyle88
      justkyle88
      Bronze
      Joined: 07.05.2008 Posts: 7,596
      Well support works everyday during approx 6am-8pm (I think CET time).

      Sorry I can't check your ID check progress because Moderators do not have access to that kind of information. Sorry.
      All I can suggest for now is to be patient for your free $50 Starting Capital and to start reading/studying articles and videos you have access you already :)

      What are you planning to play?

      Regards,

      Kyle.