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ID Check Uncompleted

  • 2 replies
    • Schnitzelfisch
      Joined: 08.11.2008 Posts: 4,952

      Moderators unfortunately do not have access to this kind of information for the obvious security reasons. Perhaps one of our administrators can look into your account and see what the problem was, but it is not certain that you will get an answer. You can expect a reply from an administrator tomorrow at latest.

      Best regards,

    • HannesZ
      Joined: 30.06.2010 Posts: 16,323
      Hello hoanchec,

      I am sorry that you haven't passed our ID check and therefor cannot receive the $50 starting capital.

      We are not able to disclose any information about our ID-check. The ID-check can't be repeated or the decision overturned. I am sorry if we made an incorrect decision.

      You still can become an active member of by selecting one of our great first deposit bonus codes. You can see all available poker rooms here:
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      Good luck,