Bug Occured, I lost Strategy points..

    • Heave112
      Heave112
      Bronze
      Joined: 27.03.2009 Posts: 456
      I never got the +10 SP you guys advertized for every day u get 1$ rake so i lost 20 SP like that, and I was also @ 804 SP making me gold now i have 794 making me silver and its starting to piss me off cuz I was gold and i got lowered to Silver and only 1 week passed.. and i mean how can i lose SP it makes no sense, where is support when u need them
  • 1 reply
    • HannesZ
      HannesZ
      Headadmin
      Headadmin
      Joined: 30.06.2010 Posts: 16,311
      Hi Heave112,

      On the first two days of the month you received for each day the 10 extra StrategyPoints. For yesterday and the day before we haven't received any points from your poker rooms yet. Should you have played on those days we well add the extra points as soon as we get the data.

      For your status we detect a continuous period of 28 days out of the last 6 weeks in which you gained the most StrategyPoints. However sometimes the best days drop out of this period and they do not count anymore for your status.

      If you have further questions, do not hesitate to ask.

      Best regards,
      Hannes