id Check Failed

    • loveElena
      loveElena
      Bronze
      Joined: 05.10.2010 Posts: 5
      Hi , yesterday i made an account and passed the test for the 50$ bankroll , i play poker with my friends mostly. My boyfriend helped me made the account and today i received a phone call from the support team , i answered their questions but i forgot the mail and then i see a message that "id check failed". What can i do about this ? Thank you !
  • 11 replies
    • fewri
      fewri
      Bronze
      Joined: 21.01.2010 Posts: 72
      U are down,u cant do nothing,if your id check was failed that's mean that you cant take your first starting capital from PS,i'm really sorry to about that.
    • loveElena
      loveElena
      Bronze
      Joined: 05.10.2010 Posts: 5
      Thanks for your answer , so i guess the operators decide and it`s final. I know to play the game , to bad i`m not so good at computers/internet , my bad :)
    • fewri
      fewri
      Bronze
      Joined: 21.01.2010 Posts: 72
      im really sorry but wen they say id check filed,thats mean they decide to not get your free starting capital,however you have Deposit Bonus offer to may on PS-site :) .
      Can i know were u from?
    • loveElena
      loveElena
      Bronze
      Joined: 05.10.2010 Posts: 5
      Yeah i understand , but i just didn`t know the email because like i sayed i had some help on making the account , i`m not good at this. I`m don`t think it`s fair but i don`t decide this. I`m from Romania.
    • fewri
      fewri
      Bronze
      Joined: 21.01.2010 Posts: 72
      m from Macedonia,and i have more than 25-30 refer players who pass the quiz and get first starting capital,but i have and some 10-15 who already pass the quiz but didnt pass the id check,for this last PS-support will not gonna give you more info way she-he- didnt pass the id-check its security work.

      my email is fewri@Live.com

      I wish u good luck smile
    • loveElena
      loveElena
      Bronze
      Joined: 05.10.2010 Posts: 5
      Anyway thank you for your answers , i appreciated. I think`d we can learn some strategy and more about the game , didn`t know that for some mistakes you are marked failed :lol:

      Good luck at the tables !
    • fewri
      fewri
      Bronze
      Joined: 21.01.2010 Posts: 72
      If you need something else,feel free to contact me on PS-forum or my email.

      Regards
    • Hadi
      Hadi
      Bronze
      Joined: 09.08.2009 Posts: 12,303
      Cheers for the helpful replies fewri :)
      As fewri pointed out, the decision of our security team is final - but failing the ID check doesn't mean you can't be part of our community: We have plenty of first deposit offers to choose from on pretty much all our partner sites - check it out.

      Best regards,

      Hadi
    • loveElena
      loveElena
      Bronze
      Joined: 05.10.2010 Posts: 5
      But my account at Full Tilt is registered with PokerStrategy , so they will rake from my account (i guess that`s the term) , so they should be more carefull before decline us.
    • fewri
      fewri
      Bronze
      Joined: 21.01.2010 Posts: 72
      Originally posted by Hadi
      Cheers for the helpful replies fewri :)
      As fewri pointed out, the decision of our security team is final - but failing the ID check doesn't mean you can't be part of our community: We have plenty of first deposit offers to choose from on pretty much all our partner sites - check it out.

      Best regards,

      Hadi

      Hadi im hire to help PS Team every time i can ;)
    • HannesZ
      HannesZ
      Headadmin
      Headadmin
      Joined: 30.06.2010 Posts: 16,311
      Originally posted by loveElena
      But my account at Full Tilt is registered with PokerStrategy , so they will rake from my account (i guess that`s the term) , so they should be more carefull before decline us.
      You still can get the 100% up to $600 first deposit bonus. You will receive StrategyPoints as well, so you still can be an active member of our community :)

      Cheers,
      Hannes