Problem :D

    • thenutss
      thenutss
      Bronze
      Joined: 28.07.2010 Posts: 8
      Hello , i do not usually play on stars i've only qualified for some freerolls but that's all.The problem is i can t see the big DEPOSIT button that everyone sees, i can t see real money tournaments not even the 25k pstrategy freeroll :( .I deleted and reinstalled the software few times but its the same, so please if anyone had that problem or knows anything :D
  • 7 replies
    • cyclonerox
      cyclonerox
      Bronze
      Joined: 13.02.2009 Posts: 5
      I had the same problem exactly like yours..
      Maybe we never deposit so they don't let us join da tourny however we had tickets. =\
    • justkyle88
      justkyle88
      Bronze
      Joined: 07.05.2008 Posts: 7,598
      Hey thenutss,

      I'm not 100% sure about the problem but did you download from pokerstars.net?
      Because that's the playmoney version of Pokerstars.
      This could be stopping you from depositing or what not.
      The link you want to be following is: PokerStars and entering the code - "strategy-en" to be tracked to PokerStrategy.com to redeem full benefits from us.

      Regards,

      Kyle.
    • thenutss
      thenutss
      Bronze
      Joined: 28.07.2010 Posts: 8
      I have downloaded from pokerstars.net anyway i will just try one more time :P
    • Jackalof
      Jackalof
      Bronze
      Joined: 08.06.2008 Posts: 1,462
      To make things clear: you must download from POKERSTARS.COM.
    • justkyle88
      justkyle88
      Bronze
      Joined: 07.05.2008 Posts: 7,598
      Originally posted by thenutss
      I have downloaded from pokerstars.net anyway i will just try one more time :P
      You "don't" want to download from pokerstars.net.
      You "do" want to download from the link I posted in previous post.

      Regards,

      Kyle.
    • midah
      midah
      Basic
      Joined: 18.10.2010 Posts: 1
      hello!
      i have earned some money in freerols but i cant cashout that money
      because i cant input my date of birth.

      Can enyone help me with that?
    • justkyle88
      justkyle88
      Bronze
      Joined: 07.05.2008 Posts: 7,598
      Hey midah,

      I would suggest you contact the Poker Client you are trying to withdraw money from because I'm not sure as to why you couldn't enter your BOD because you should of entered this information when signing up.

      Regards,

      Kyle.