Hey xmarukox,
Just to make sure you have followed all the steps:
1.
Download and install the 888poker client (click link)
2. Fill out the 888poker registration form (make sure you provide a valid e-mail address
3. Check your email address and open the confirmation email from 888poker, then click "Claim your cash gift now"
If you have, we ask you to be patient. Give it another day and contact 888 support.
Regards,
Kyle.