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770 suport help me, cant login anymore

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drdavy
Joined: 23.05.2010

Last week i could not login any more. My username + paswoord were incorrect(100% sure filled it good). I have send emails to suport but get same respond hole time.
I should change my pasword so i did it now 30 time. And suport did it for me. But still i cant login.

And after getting 5 times same mail its getting borring. So hope u can help me.


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6 replies
drdavy
Joined: 23.05.2010

Bump.


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Hi drdavy,

Unfortunately we won't be able to help you with your log in issues as we don't have any insight to the poker room system.

I hope it'll be resolved soon.

Ingrid


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drdavy
Joined: 23.05.2010

thnks me to,

Account locked

Saw this treath. Think it happend to me to. But i still cant login :(.
e-mail a lot but get same bot respond.

And i saw a 770 suport guy in eariler treaths. So was thinking maybe he isnt a bot and can help me. :)


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Hi drdavy,

Unfortunately, you'll have to persist with Poker770's support team in order to resolve any log-in issues that you may have. Please send them an email highlighting your concerns:

support@poker770.co.uk

Hang in there I'm sure they'll respond soon!

Cheers,

Mark.


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drdavy
Joined: 23.05.2010

Ok thanks.

6 email send yesterday, hope get better/faster respond this time.


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ThatGuyMatt
Joined: 03.12.2010

Hey there drdavy,

If you're not getting much luck with Emails, you can always attempt to solve your problem over the phone.

Please contact our customer services by phone:
Our customer service representatives are available 24/7 on (+44) 207 193 5596"

The call may charge you though, I cant see any rates for the Telephone line.

You can also Fax them where they promise a reply within 30 minutes.

Send us a Fax:
24 hours a day, 7 days a week.
We will answer your queries in less than 30 minutes.
Send a fax to the following number (+44) 207 419 5711

Keep us updated :)


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