i sent them email 4 days ago and still didnt get response..
i sent another email on address i found here on forums and again nothing...
is that good customer support? + its urgent matter and they act like that
Notifications
Clear all
Skrill (Moneybookers)
6
Posts
4
Users
0
Reactions
2,362
Views
5 replies
They are indeed very slow. If it's urgent, just call them. If you do so you'll get your answers asap
I think usually they are responding pretty quickly, but right now they are slow for sure, Im also waiting something that was suposed to be "done within 20 hours" to be taking like 3 days already. Hope they sort it out as fast as possible 
Thanks guys!
You can also try our VIP email pokerstrategy@skrill.com it may be slightly quicker than their standard e-mail service.
Regards,
Gary.
Are they on vacantion or what? I've written to the vip pokerstrategy email as well and no response there as well. Can you check what is going on?
Hey DannyJQ,
Nothing can be done at the minute - there is no known issue with support. I guess all you can do is remain patient and everything will be answered and dealt with in rotation.
Kind regards,
Gary.