[Closed] 4 days, still no $50

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Last Post by _Anonymous_ 18 years ago

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_Anonymous_

05.08.2008, 20:08 0

Hi,

I just wanted to know if it's normal I still haven't received any answer from the support team (through the ticket system) after 4 days?
I entered an incorrect full tilit poker id in my profile after passing the quiz, then I opened a ticket to give the right id (that happened saturday), then got a message from a support team member (he told me they were going to update my profile), but since then my ftp id in my profile stays 'unactivated'.
Any help is much appreciated!

5 replies

hyppolito

Joined: 02.07.2008

Posts: 58

05.08.2008, 20:39 0

Just open another ticket referring the first one.

Cheers,

Thiago

_Anonymous_

05.08.2008, 22:49 0

Unfortunately I allready did that

_Anonymous_

06.08.2008, 09:48 0

theyr not sending them watch my posts.

TribunCaesar

Joined: 29.04.2007

Posts: 5,548

06.08.2008, 10:44 0

Hi DragonOptical,

unfortunatly we can't transfer your starting capital to your FTP account. Please create an accout at either Mansion, PokerStars, Titan or PartyPoker and reply to your support ticket telling them to change your platform choice.

best regards,
TribunCaesar

_Anonymous_

06.08.2008, 16:02 0

Thanks for the help, I gave my PokerStars ID and received a ticket saying my profile has been updated and the 50$ transfer will be made within the next 48 hours.
Thx!