netbetpoker

This is realy not professionally and rude i I have not received my money back , f*** this server .... :/

Further to my post earlier today [English local time] , netbet is now back up.

The dollar balance register now shows the correct amount.

The discrepancy between netbet points and netbet shop points is still there.

My strategy points earned have still not been credited.

Yeah it's still all screwed up.

Guess we'll have to give them more time & hope they sort it.

Instead of setting up autumn sales they should make sure the software is working correctly first!!!

By means of this message, we would like to inform you that your account balance from Poker770 was €0.00.( reply form NetBet Poker )

I said they are idiots , im not stupid on acc was about 9 euros and now is 0 i hate this .... :/

Originally posted by NikolaNP
By means of this message, we would like to inform you that your account balance from Poker770 was €0.00.( reply form NetBet Poker )

I said they are idiots , im not stupid on acc was about 9 euros and now is 0 i hate this .... :/

That's not good, sorry to hear that.

The netbet points have still not been sent to pokerstrategy either, I'm pretty sure I'm silver status again by now.

The only reason I play at this room is because of the good cash machine bonus, but I'm seriously thinking of moving my bankroll elsewhere now.

I must add I had no problems whatsoever when it was Poker770.

I try to get my money out six days ago to neteller account. No money yet.

so... my 20cent I had on Poker770 they transferred without any problem to netbet ♦

NikolaNP, did you get a email from 770 with your cash balance and points balance before they changed to netbetpoker?

Originally posted by rompas
NikolaNP, did you get a email from 770 with your cash balance and points balance before they changed to netbetpoker?

I didn't but my money was ok.

The only time Poker770 contact me via email is when I'm withdrawing/depositing.

Is there a setting I can check somewhere in the new netbet where I receive promo emails?

My money was fine, 180~ dollars, and the points didnt appear the first time I logged in, but the next day they appeared as "NetBet Points". I'm not sure about those NetBet SHOP Points, I didn't find that information in the software.

I tried to withdraw a portion of that roll and it's been pending for probably 4 days.
It worries me that I didn't receive confirmation on email about the pending withdrawal, as it happened on 770, but this delay should be normal considering the migration.

By the way, I had to manually set the folder of the hand histories on HM2.

The folder on my pc was C:\Users\<yourusername>\AppData\Local\NetBet Poker\History

No i didn't ...

Hy!

I cant log-in to the poker client from my computer since Monday(!!). The problem isnt with my account because i can log in from another computer.

I already tried everything.

-reinstalled the software with IE/firefox/chrome
-deleted cookies
-reset password
-refresh adobe
-turn off firewall/anti-virus
-runed/reinstalled it as administrator
-tried all possible compatibility settings

The other ipkoer cliens are running without any problem. I played in p770 without any problem in the last 6 months. The netbet chat support always divert to the tecnical supp, but they didnt answered since Thuseday!

Every refreshment are in my computer.

Anyone has any guess what could solve my problem?

Thanks, RammsteinHUN

Originally posted by RammsteinHUN
Hy!

I cant log-in to the poker client from my computer since Monday(!!). The problem isnt with my account because i can log in from another computer.

I already tried everything.

-reinstalled the software with IE/firefox/chrome
-deleted cookies
-reset password
-refresh adobe
-turn off firewall/anti-virus
-runed/reinstalled it as administrator
-tried all possible compatibility settings

The other ipkoer cliens are running without any problem. I played in p770 without any problem in the last 6 months. The netbet chat support always divert to the tecnical supp, but they didnt answered since Thuseday!

Every refreshment are in my computer.

Anyone has any guess what could solve my problem?

Thanks, RammsteinHUN

When it changed to netbet I was unable to login using my nickname (one used at the tables) which is what I always did.

Instead I had to trawl through my emails to find out what my username was, try logging in with that.

PSR343455 - Looks something like that.

Thanks, but I always used my PSRXXXXXXXX nickname, so not thats the problem.
And I dont get any error message. Its starts to load for a few sec, but than nothing happen.

Originally posted by RammsteinHUN
Thanks, but I always used my PSRXXXXXXXX nickname, so not thats the problem.
And I dont get any error message. Its starts to load for a few sec, but than nothing happen.

I have no idea then sorry.

Certainly sounds very weird. Just try one more thing if you haven't already, type your password in manually.

Although I'm assuming you have already done this.

I requested a cashout last Monday but no money received as yet and no confirmation whatsoever.

I also purchased a $10 reload bonus on 30/08/2014 and had 45 days to clear 772 pts. Before the migration I had cleared 300 pts. Now after the migration they gave me only 14 days + have to start over clearing 772 points. When I spoke to them on live chat they told me they could't do anything about it and offered me a 1e twister token. What a rip off! When I wanted to speak to a manager I was asked to send an email to their support. It's been 5 days and no answer yet

Does anybody who has requested the withdrawal with credit card, has any problem with that?

Regards.

It certainly looks like this pokerroom has been ruined.

If cash machine is not available this month then I'll be leaving them for sure.

Just received a message from Skrill that the money has arrived from NetBet. It took exactly 7 days

I withdrew money to my Mastercard and it has been 6 days. Sigh. I read online that usually you cant withdraw money back to Mastercard but their support told me it should be ok. I want my money..