888 is closing or what?

Hi danyseful,

I've moved this to the 888poker board for you.

Regards,

Mal.

yeah, it for so laggy 888 can't play at all. always disconecting. it's looks like something wrong going on with 888

I can confirm that 888 are having some issues with Skrill (they called them technical ones) which currently refrain them from sending payments via this method. I work with them as an affiliate and am also affected by this. My aff payment via Skrill has been delayed, however as I know payments via other method still works fine. They informed that this should be resolved soon, so I assume payments should be out early next week.

danyse,

888 was having significant server issues that now seem to be fixed, but we are absolutely not closing and your funds are completely safe.

I'm looking into the Skrill issue and will get back to you tomorrow.

@888Max I am looking forward to see if and how you can help me, because this is very strange and never happened to me on any other poker site. Been playing on 888 for a long time now and it seems a bit unfair and not that professional from their part to not even tell me I can't use skrill to withdrawal anymore or such kind of important info (that is before I even withdraw, and not after, now my funds being basically stuck in processing lol) .Also the e-mail help is just sooo sooo slow, live chat doesn't seem to exist anymore...Kinda dissapointing....

I also made withdrawal on 20.10. and got same e-mail. I can reverse it to my account but I would like it procesed to Skrill. When can we expect withdrawals to Skrill to be functional again?

It's obvious 888 is having serious problems. Laggy servers and disconnections for the whole weeks. Don't process Skrill withdrawals. Don't pay affiliates. worry now.

above that all, 888 rep said will get back to us yesterday...seems the problem is bigger than we all expected it to be...

Could it be due to preparation for the UK migration on Saturday. Netbet had problems last week - were down for almost two days and the next day there was a netbet.co.uk. Why don't poker rooms communicate with their customers to avoid worrying them?

WOW, just read the 25 pages on another reputable forum on this matter, and this is getting really out of line...Can't wait for 888Max to give us an answer if there is one

Originally posted by danyseful
WOW, just read the 25 pages on another reputable forum on this matter, and this is getting really out of line...Can't wait for 888Max to give us an answer if there is one

Yup, if he didnt get fired already.. ♦

Their reps don't bla bla ... anymore but just disappeared now, both here and 2+2 forum. Live chat turned off and they even don't reply emails (3 days no response)

ahahaha the live chat person from the cashier closed the chat session in my face saying she is not sure about anything and I should send an e-mail to the relevant dpt.:))) she only handles deposits mainly jesus

Hey guys,

I do urge you to be calm and civil when dealing with support staff. They are unlikely to know what the problem is and certainly can't fix it themselves.

They do NOT spend months of intense training learning all the ins an outs of the poker world. They are likely given a few hours basic training relating to deposits, withdrawals, VIP system and core promotions.

Regards

Laz

Originally posted by danyseful
ahahaha the live chat person from the cashier closed the chat session in my face saying she is not sure about anything and I should send an e-mail to the relevant dpt.:))) she only handles deposits mainly jesus

It seems Skrill issue was resolved last night. Affiliates including me have received payments via Skrill. I believe you got yours too

I would just like to add to this thread that I made a withdrawal last week (not to skrill but to my credit card) and it went through just fine.

yup, all sorted out for me aswell, ty very much!

@Laz, I was super polite, mb the lady had a rough day lol ♦

Hi all,

We apologize for the server issues and Skrill issue over the past week. Both are top priorities for us and we hope both will be fully stable as soon as possible.

The official statement from 888 regarding Skrill is:

We have temporarily removed Skrill from the cashier as a withdrawal option while we work to address a technical issue there. You can still use Skrill to deposit into your 888poker account. You can also still withdraw your funds via other methods as long as they support cashouts and are in line with our withdrawal policy (policy: http://www.888poker.com/banking/cashing-out/cashout-policy.htm).

At this point it seems that for at least some people Skrill is again an option. Be assured that this Skrill issue was only a temporary and your money is always completely safe at 888.

so if Skrill appears as an option again, it is safe to assume we can use it to withdraw once again without any other delays, right? ty for the reply.