[OFFICIAL Support Thread] Xeester - affordable tracking tool

hi, again.
my current subsciption is free trial, expiring on 30/07/2015.
From now i have problem that says "game is not included in your licence" or "xeester is used on another computer"!

username atc_jery
thanks

Hi Jery,

A problem occured on one of our servers, it is now solved.
Please tell me if it’s ok on your side.
Our apologizes for the inconvience.

Kind regards

It is ok now. Thank you!

You're welcome !

Hand import from FTP is still not working...

@Natu6313
Have you configured FTP as indicated in the user guide ?
http://www.xeester.com/x2-guide/rooms-configuration
What kind of game are you playing ? Cash or MTT ?
Regards

Hellow. The import works, and I've done it now. But the HUD doesn't work at Full Tilt. I've tried cash 6-max. What can be the reason?

I've downloaded the trial today and I'm not really happy by now.

Hello tsvm,
Is your FTP history folder referenced in Xeester ?
What language are you using for the FTP software and hand history ?
Regards

Yes, it's shown there and it was auto detected. I use English everywhere.

is your problem now solved with the last Xeester update ?

Can you please add NL/PL 25$-tables to Low-Games-version ? If the limit is 20€, those 25$ tables should belong to this license.

Hi laaso800,
Euros and dollars are considered the same.
Even if we applied the current exchange rate, 25$ tables would not be included in the LOW GAMES version.
Kind regards

How to use the pokerstrategy discount after 30 days free trial - do I need a "Code de réduction" ?

Regards

@1Balvenie,
the discount is automatically applied only if you created your account using the pokerstrategy subscription links available here :
http://www.pokerstrategy.com/poker-tools/xeester/

Kind regards

when support zoom?

Hi again!
I had my PC freesed and reloaded, so i didn't finish the pokerstar sessions. The problem is that hand history (list, results, evolution) cannot be added with a new hands! But sessions history, HUD are ok. It seems that import works properly, as i can find new files with hand history in a Xeester processed folder, but it isn't displayed at xeester.

Still have problems with displaying new hands on Xeester. I going to reboot Xeester on my PC. Is it a good idea?

Hello! Please tell me your program will work in the room of PKR? In the games the jackpot?

мммм дя живое общение, печалька...

Xeester not start my HUD for the newly opened tournaments during the session. It helps to just reboot the program Xeester. Are you aware of this problem and its simpler solution?
I play MTT on PokerStars