Originally posted by efkay
Hey casey, another idea for improving gg software:improve the note taking system: I know several players, me included, who take notes in editor/notepad on win10 and c/p into gg note system. cant count the endless times where I wrote a note and got interrupted/focus stealed by another table or even the same table itself.
at least when pressing enter, I get asked if I really want to make a bet, thx for saving my stack
Good call! I'll make this known re: notes.
Originally posted by streamboy23
If you can please respond about that account retag to pokerstrategy
Hey man. Let me take it up with our account manager. Shouldn't be a problem. Will let you know tomorrow.
Ok that will be great,add me to friends and i will send you my account details.i already send you reqest to friend
Originally posted by streamboy23
Ok that will be great,add me to friends and i will send you my account details.i already send you reqest to friend
DM sent!
Will you offer PLO fast poker in the near future? Would be glad to hear about this.
Originally posted by meter80
Will you offer PLO fast poker in the near future? Would be glad to hear about this.
Hey there, not planning it in the near future, but who knows! If enough of the community demand it...
FYI - Check out our public roadmap on this Trello board.
Hi, I'm playing on GG for 3 weeks now and despite GG account is linked to PS there is no points for the game. I have also problem with getting a promo tournament tickets, sent few e-mails to support already and don't get any feedback 
Originally posted by wojgolee
Hi, I'm playing on GG for 3 weeks now and despite GG account is linked to PS there is no points for the game. I have also problem with getting a promo tournament tickets, sent few e-mails to support already and don't get any feedbackMmm, we only got the links set up on PS last week, so I'm not sure which points you are referring to? We currently don't have a PS leaderboard running.
Also, if you are looking for 'giveaway' tourney tickets, we'll be running offers right here on the forum and on our social channels every week :f_cool:.
Originally posted by streamboy23
Hello there,did yo get respond from poker manager abot my account?i sent you pm
PM sent with the good news! 
Hi,
1/ Are the multi player accounts and bots allowed in GG poker?
No men can play 22h-24h in a day for 7 days! Look at the top 50 players in the rake races! So tell us are they multi player account or bots or both?
2/ The rake back promised is in reality very poor! First DB is 20% compared to most networks, when it is 30%. The VIP rake back is up to 30%, but in reality the wheel stops on the lowest 99% of the time!
Besides the 1st DB last forever, so you cannot cash out until you clean it completely or you will take all the cleaned chunks of it!
3/ That all-in insurance is an absurd! Seriously street cost 20-35% of the pot, 2 street cost up 2x so if you get insurance and you win after all the All-in you will not even get your money back but you will lose lol? In pokerstars the cost is 1bb, but with you poor the guy who use it! IT is ridiculous robbery!
4/ Your statistics are absolutely useless, because they reflect only the last 20 hands, not the tendencies of the player in general and for that small sample you can only be confused and make you chose the wrong loosing line!
5/ Why you don't allow hand history export? To evade the test of you RNG , which is not absolutely random?
You are doing great job!
I am looking forward for your answers please!
Originally posted by vengeance77
Hi,
1/ Are the multi player accounts and bots allowed in GG poker?
No men can play 22h-24h in a day for 7 days! Look at the top 50 players in the rake races! So tell us are they multi player account or bots or both?
2/ The rake back promised is in reality very poor! First DB is 20% compared to most networks, when it is 30%. The VIP rake back is up to 30%, but in reality the wheel stops on the lowest 99% of the time!
Besides the 1st DB last forever, so you cannot cash out until you clean it completely or you will take all the cleaned chunks of it!
3/ That all-in insurance is an absurd! Seriously street cost 20-35% of the pot, 2 street cost up 2x so if you get insurance and you win after all the All-in you will not even get your money back but you will lose lol? In pokerstars the cost is 1bb, but with you poor the guy who use it! IT is ridiculous robbery!
4/ Your statistics are absolutely useless, because they reflect only the last 20 hands, not the tendencies of the player in general and for that small sample you can only be confused and make you chose the wrong loosing line!
5/ Why you don't allow hand history export? To evade the test of you RNG , which is not absolutely random?
You are doing great job!
I am looking forward for your answers please!
Hi there, and thanks for your points and comments on our software!
To address what you've outlined:
1) Bots/multiplayer accounts are absolutely not permitted. If you have any specific incidents, please record them and send the details to help@ggpoker.com - we'll investigate and get them banned if it is proven that something weird is going on. We will also have a new 'Make A Report' room opening soon in our Discord which will be dedicated to these types of reports.
2) We strive to be competitive in an already competitive online poker market! It's also really important for us to be able to have a good ecology of new players mixing with old players. GGPoker is building a promotional/feature based portfolio which gives value back to the player in a variety of different ways - not just direct rakeback. Regarding the wheel spins on Fish Buffet - once you get to spin the wheel, you have an equal chance of winning each prize segment when spinning the wheel.
The first deposit bonus lasts, as you know, for 90 days, but you can clear it as fast as you want - we are always working on product developments like tiered bonuses, but for now, if you do cash out it will cancel the bonus.
3) All-in insurance is a product feature only. There's no obligation to take the offer. We may look at the merits of being able to choose to hide the feature in your settings in the future.
4) Again, this is a product feature, and is not a tool intended for deep analysis of long term player trends. This reflects a fair gaming policy for all.
5) Our Security department closely monitors the tables on a 24/7 basis. Most importantly, we use the services of a random number generator (RNG) algorithm from a highly respected and industry proven company called BMM Testlabs to ensure that the integrity of our games is protected.
I would stress that of you use any evidence of wrongdoing, please send us specific details to help@ggpoker.com and we will investigate.
Hope this is helpful to you.
Originally posted by efkay
yes that is the problem that facing a limper is handled as opening situation. great you guys are fixing this!
This is being fixed in the Jan 31st maintenance update :f_thumbsup:.
great news!
5/ Why you don't allow hand history export?
you can export hands and import it to hm3 beta. feature is in beta and you can find this at the PokerCraft tool when you select your Hand Historys you can find a red button at the bottom right
Tell me please how 1 human can play every day 5000 raked hands on NL10 with no more than 22VPIP! That is like 20 000 hands on 4 tables seriously? With your software is hard to play more than 900 hands per hour! SO what do you say?
The Leaderboards
1/27 - 2/2
1
Lo*********
Moldova 4,498 $800
2
Ve**
Ukraine 4,062 $650
3
No*
Poland 3,645 $550
4
Li*
Singapore 3,472 $470
5
Ah**
Russian Federation 3,345 $420
6
N0*
Ukraine 3,329 $370
7
zL*
Russian Federation 3,119 $330
8
Bi*
Russian Federation 3,056 $290
9
em
Russian Federation 2,902
multi player accounts or bots? your call!
And they are all russians? seriously? And every week they are 1-50 the same players? so weird indeed!
Can you tell us the definition of Raked hand please! Because I don't think, that every NL10 hand went to the flop is ranked either, if it is not, that means it is impossible theoretically to have this many hands in the 1st place:)
Originally posted by vengeance77
Tell me please how 1 human can play every day 5000 raked hands on NL10 with no more than 22VPIP! That is like 20 000 hands on 4 tables seriously? With your software is hard to play more than 900 hands per hour! SO what do you say?The Leaderboards
1/27 - 2/2
1
Lo*********
Moldova 4,498 $800
2
Ve**
Ukraine 4,062 $650
3
No*
Poland 3,645 $550
4
Li*
Singapore 3,472 $470
5
Ah**
Russian Federation 3,345 $420
6
N0*
Ukraine 3,329 $370
7
zL*
Russian Federation 3,119 $330
8
Bi*
Russian Federation 3,056 $290
9
em
Russian Federation 2,902multi player accounts or bots? your call!
And they are all russians? seriously? And every week they are 1-50 the same players? so weird indeed!
Can you tell us the definition of Raked hand please! Because I don't think, that every NL10 hand went to the flop is ranked either, if it is not, that means it is impossible theoretically to have this many hands in the 1st place:)
Prove that they cant. All you have is speculation. If there was proof or evidence of wrongdoing then they would be banned.
GGP is regulated by the UKGC one of the most stringent licence holders in online gaming.
Innocent until proven guilty.
Originally posted by vengeance77
Tell me please how 1 human can play every day 5000 raked hands on NL10 with no more than 22VPIP! That is like 20 000 hands on 4 tables seriously? With your software is hard to play more than 900 hands per hour! SO what do you say?The Leaderboards
1/27 - 2/2
1
Lo*********
Moldova 4,498 $800
2
Ve**
Ukraine 4,062 $650
3
No*
Poland 3,645 $550
4
Li*
Singapore 3,472 $470
5
Ah**
Russian Federation 3,345 $420
6
N0*
Ukraine 3,329 $370
7
zL*
Russian Federation 3,119 $330
8
Bi*
Russian Federation 3,056 $290
9
em
Russian Federation 2,902multi player accounts or bots? your call!
And they are all russians? seriously? And every week they are 1-50 the same players? so weird indeed!
Can you tell us the definition of Raked hand please! Because I don't think, that every NL10 hand went to the flop is ranked either, if it is not, that means it is impossible theoretically to have this many hands in the 1st place:)
Regarding raked hand: A raked hand is any hand that you have contributed rake to that particular pot.
As mentioned above, if you please provide details of the case you'd like me to present to our security team, I'll be more than happy to help.
