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[Closed] Pokerstrategy shop

15 Posts
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Hello!

I have "purchased" the Hold'em manager pro edition using pokerstrategy shop 3 days ago any I am yet to receieve the serial number for it. I find this quite outrageous as the payment using the credit card should be instant. It would be really nice if you could speed these things up a bit.

Regards,

Primzi


14 replies
SoyCD
Joined: 20.02.2008

Hi Primzi,

Our shop is currently still quite small and run by a limited team. It is therefore only 'open' during working days and not on weekends. Since HEM orders also need to be processed on an individual basis & you most likely ordered just before the weekend - you have had to wait those two days and probably received your serial number this morning.

I'm sorry about this delay but at its current stage the shop is just an "added bonus" for the members which is not operated on a profit making principle. It is therefore quite cheap - but also operating with very limit personnel.

Best regards
SoyCD


Fongie
Joined: 02.12.2006

I also ordered on saturday, but I got it today atleast. Hope you got it too prim :)


any idea when were getting an english shop?so i can get my shop on!


SoyCD
Joined: 20.02.2008

Originally posted by dixxiehaze
any idea when were getting an english shop?so i can get my shop on!

Hello dixxiehaze,

Its already in the works. It was supposed to be launched some time this week but has been delayed again. I am not sure on the exact ETA but its definitely coming ;)

Best regards
SoyCD


Kimber88
Joined: 08.07.2008

Originally posted by SoyCD

Originally posted by dixxiehaze
any idea when were getting an english shop?so i can get my shop on!

Hello dixxiehaze,

Its already in the works. It was supposed to be launched some time this week but has been delayed again. I am not sure on the exact ETA but its definitely coming ;)

Best regards
SoyCD

So almost 2 months delayed since that last post of yours? Why does it take so long? I imagine there is a limited number of strings to translate. I'm no master at German, but the shop should be pretty simple to translate, right? You can give me a message if you want a test of my sick good German-English skills :f_cool:


SoyCD
Joined: 20.02.2008

Originally posted by Kimber88

Originally posted by SoyCD

Originally posted by dixxiehaze
any idea when were getting an english shop?so i can get my shop on!

Hello dixxiehaze,

Its already in the works. It was supposed to be launched some time this week but has been delayed again. I am not sure on the exact ETA but its definitely coming ;)

Best regards
SoyCD

So almost 2 months delayed since that last post of yours? Why does it take so long? I imagine there is a limited number of strings to translate. I'm no master at German, but the shop should be pretty simple to translate, right? You can give me a message if you want a test of my sick good German-English skills :f_cool:

Hello Kimber88,

I believe the delay isn't so much due to the translation but due to needing to have all the other puzzle pieces in place. An English shop will make purchasing available not only to the already large German & Russian markets - but essentially the rest of the world as well. As such we need to be sure to have the needed capacity to deal with the increase of volume - as well as to have the needed payment processors etc. in place.

Best regards
SoyCD


Waiboy
Joined: 18.09.2008

So is there a new ETA?

Or are we better off to assume the implementation challenges will take an indefinite time to overcome and just enjoy it when it gets here?

No stress.. just I'm sure like me a lot of folks are looking forward to the opportunity, and we're an impatient bunch of fuc.. fellows and fellesses at times. :f_p:


SoyCD
Joined: 20.02.2008

yeihhhh :f_love: :f_love: :f_love: :f_p: :f_p: :f_biggrin:


CoreySteel
Joined: 25.10.2006

I tried to order HEM via English Shop, but at the last step when I had to confirm my order (before shop redirects you to moneybookers login) I got an error.
I forgot to copy that error, but it was a mysql database error (if that helps).

I then switched to German shop and everything worked fine.

Don't know if that was one-time-only-thing, but anyway... Just to let you know.


SoyCD
Joined: 20.02.2008

Originally posted by CoreySteel
I tried to order HEM via English Shop, but at the last step when I had to confirm my order (before shop redirects you to moneybookers login) I got an error.
I forgot to copy that error, but it was a mysql database error (if that helps).

I then switched to German shop and everything worked fine.

Don't know if that was one-time-only-thing, but anyway... Just to let you know.

Hey Corey,

The shop is still going through some bug fixing and overall revision before it officially launches. I will be looking into correcting various flaws in the shop this week and will try to replicate what happened to you. Thanks for the heads-up.

Best regards
SoyCD


CoreySteel
Joined: 25.10.2006

Hope I will get my license code, because I bought HM whit official money :f_biggrin: :f_biggrin:


irregularity
Joined: 23.05.2008

Out of interest, how many orders for PS underwear have you recieved? _biggrin:


Xantos
Joined: 07.09.2005

Originally posted by irregularity
Out of interest, how many orders for PS underwear have you recieved? _biggrin:

Not too many, to be honest ;)

Guess around 50-100.