Hi guys/girls,
I cannot stress enough that PokerStrategy is a 100% legitimate and well respected company and loved by it's 2.5m (probably more now) members.
PokerStrategy sets a simple set of instructions/requirements for membership and it's free starting capital qualification. These have been determined to help protect both yourselves and PokerStrategy from potential fraud.
Basically, the steps are their for your own protection and rather than verbally abusing the system and/or members of support team before you really get to know about this site and how it operates, I suggest that you review these steps and ensure that you have done everything required of you.
Customer support will happily assist you in any query you may have.
@ clarey, our Community Manager Hadi has mentioned why you are experiencing problems in the following thread, provided for your assistance in case you haven't seen it:
If everyone can follow the instructions provided carefully and provide everything that customer support request in a timely fashion, then delays in receiving starting capitals will be kept to a minimum.
And if you have any questions, don't hesitate to ask our customer support team or for general questions moderators may also able to assist (but moderators do not have access to your accounts so cannot check specific details).
Thanks for your co-operation and enjoy your poker and the many benefits of membership here of which the free starting capital is a very small part.
Best regards,
Bart