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Puschkin81
Joined: 14.04.2006

Hi guys!

@ Anrimo: Our support team is working on it. Just a little patience please.

@ KillaMart: Thanks for this post! :)

Best regards,
Puschkin81


No problem. I am completely against stealing, especially on the poker tables lol.

Judging from the level of security on here, I take it that you have had many problems with regards to this in the past?


Puschkin81
Joined: 14.04.2006

Yes. Otherwise we wouldn't establish such a system because we know that people will complain about it. But unfortunately it's necessary.

Best regards,
Puschkin81


Ahh well, guess its the multiple users who sign up with the fake details eh?

Any ideas when I will get my hands on the bonus? I quite like the new Mansion compared to what it used to be.


Puschkin81
Joined: 14.04.2006

You are on the list for our next transfers. Just a little patience please ;)

Best regards,
Puschkin81


Thanks.


hey am i on the transfer list?
i've been waiting almost 72 hours and no id check request was sent in my email (inbox or junk)


Hi darkzzt,

Then you money will be tranfered soon! Please be a little patient more.

Best Reagrds,
luckstorm85


Puschkin81
Joined: 14.04.2006

Hi darkzzt!

Yes, you are on the list for our next transfers. Just a little patience please.

Best regards,
Puschkin81


scrrfc
Joined: 24.11.2007

i sent a copy of my passport we dont have id cards

but still nothing

and whats this transfer list


hey
am i on your transfer list?
i have been waiting for 3 days now and no money yet...
i didn't receive any email requesting i.d. check

plz answer me asap


Puschkin81
Joined: 14.04.2006

Hi guys!

@ scrrfc: We are working on it. Just a little patience please.

@ teclonn: You should have received an email. If that's not the case please contact our support team (you can find the ticket system under "Help")

Best regards,
Puschkin81


I`ve sent the scanned ID card photo to you 2 days ago... and now i recieved from supporrt that you need a phone verification ... when will i be called for that ?


Puschkin81
Joined: 14.04.2006

Hi Tranceru!

If you are already in contact with our support team I'm sure they are working on it.

Best regards,
Puschkin81


Well i still don`t know what is happening ... no phone call and no starting money in my mansion account ... what should i do??


hey am i on the transfer list?


Puschkin81
Joined: 14.04.2006

Hi guys!

@ Tranceru:

Originally posted by Puschkin81
Hi Tranceru!

If you are already in contact with our support team I'm sure they are working on it.

Best regards,
Puschkin81

@ trinzu: You should have received an email because we have to make an ID check. If you already sent in your ID I'm sure our support team is working on it. Just a little patience please.

Best regards,
Puschkin81


I'm sorry but i think i havent recived any IDcheck mail yet, what shall be in there? or could u please resend it? I've done everything else and webpage only says "You passed the quiz. Please be patient"


Puschkin81
Joined: 14.04.2006

Did you even check your spam folder? Please send a copy of your ID to security@pokerstrategy.com.

Best regards,
Puschkin81


What do u mean with a copy of my ID ? ( like real life id etcetc? ) and yeah, i've checked my spam folder and i havent got anything except welcome message / successful registrering + password change.