you have to wait more days on weekend.
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I've replied to your thread now edgeatsix.
Please note that security checks are standard and once you have fulfilled all check marks your account will be open to you.
I am moving this thread to Beginners Questions.
Regards,
Gary
Hi edgeatsix,
Gary is right, security checks are pretty standard at any company to be honest. We have it as well. 
We're also unable to do much while you're account is in this phase.
Send in the documents and let us know how you get on.
Ingrid