Skip to forum
Notifications
Clear all

[Closed] Help me

6 Posts
3 Users
0 Reactions
1,038 Views

2 dag i have send mi ID and ardres all the rigth,but nothing or me,48 hour finishe,not com any answer to me :(


5 replies

It can take up yo 96h after you sent Id and prof of residence first up to 48h for idcheck and then 48h for processing the payout.


ok i try weit 48 hour more


what is this? we asked for a scanned copy for your identity card via email which we have not received yet.
Please send a scanned copy of your identity card to:
security@pokerstrategy.com
We also require a proof of your residence, i.e. any bill adressed to you (e.g. gas, phone) or a bank statement (of course you can blank out any information not relevant for us).


SoyCD
Joined: 20.02.2008

Hello araik1974,

The support wants a proof of residence - so a scan/picture of a bill addressed to you (e.g. gas, phone) or a bank statement - with any confidential information blacked out. This is just to confirm your address.

Best regards,
SoyCD


thanks,i send to insurance certificate. I can see my adres