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Bet 365 white login screen / cannot login

    • chungalunga20
      chungalunga20
      Bronze
      Joined: 01.11.2015 Posts: 7
      Greetings,

      i just wanted to ask if anyone in the recent time had any issues logging in to bet365 application or maybe had it and fixed it. Ive gone trough the whole process with tech support and apparently they dont know how to fix the issue. Ive tried the app on 4 different pc's, 2 different isp's + lte phone internet. 2 different windows 10 versions and windows 7. It just stopped working on saturday. 1 pc has freshly installed windows and formatted disk. No vpn or proxy's on both connections and both are home networks. Everything on win10 is updated as is hardware. Ive got a good stable connection and i dont use any anti virus app apart from windows defender and ive tried turning that off. Ive googled and tried everything that i could to no avail.

      And what do you know, i call my brother that doesnt live in this house, uses same isp and uses same windows 10 version and uses same dns and the app somehow works.

      I can login and use their site, but i got no use of that. Im not a pleb that one tables on the website app. Another question, is bet 365 the only one with premium tables? Because the rest of ipoker seems to have a shared player pool.

      How blank/white login screen looks:
      https://www.pokervip.com/forum/poker-room-support/bet365-poker-login-problem

      Sincerely, Andrej
  • 6 replies
    • chungalunga20
      chungalunga20
      Bronze
      Joined: 01.11.2015 Posts: 7
      Also, i cannot type or do anything, its just a white login screen. Its not as the issue in the link provided above.
    • chungalunga20
      chungalunga20
      Bronze
      Joined: 01.11.2015 Posts: 7
      Ok so, i just off phone with my brother, and i told you wrong. My brother uses a 3rd isp provider, so there might be something around there. If i resolve this issue, i will post it. Thx in advance any1 trying to shed some light.
    • chungalunga20
      chungalunga20
      Bronze
      Joined: 01.11.2015 Posts: 7
      A 3rd format and reinstall of windows did the trick, no idea what fixed it.
    • Alucard5077
      Alucard5077
      Basic
      Joined: 21.10.2018 Posts: 2
      I'm having the same issue since 2 days ago.
      Searched & did everything that was adviced.
      Tried on my PC & 2 laptops.
      Talked & emailed to support but they weren't that helpful at all.
      Have been playing on bet365 constantly since July this year. There have been other software issues but none as terrible as this cause I can't literally log in through the computer software.
      Tried formatting my laptop twice but still no luck.
      Might try using a vpn as well.

      I think it has got to do something with my internet connection. No other explanation.
    • chungalunga20
      chungalunga20
      Bronze
      Joined: 01.11.2015 Posts: 7
      I thought so too, but it wasnt. As i said, a 3rd format and reinstall of windows did the trick but no idea why. When you reinstall, try not installing any flash and such programs. Also, dont update windows. Go for poker software from the start. Software itself should prompt for ex. flash and install the one its using. If it works, go for backup just in case and then install everything else and update windows. If it doesnt prompt for it and still doesnt work, try installing it.

      Greetings, Andrej
    • Alucard5077
      Alucard5077
      Basic
      Joined: 21.10.2018 Posts: 2
      Since Oct 21st I've been using a vpn to log in & disabling it to play cause there was no other way for me to play there. But today I can't even log in using a vpn. This is so bs. Technical staff is no help at all. All they are saying is that it's currentlyunder review & will get back to me when they find a fix.
      I guess I'm moving sites now.
      formatting & reinstalling didn't work. I tried at least 5 times.