[Closed] Time for waiting bigger then 5 days

Hey eXp3rT99,

You should generally exclude weekends and public holidays out of waiting periods.
Not everyone works on weekends

So, if you haven't received by 25th November then maybe contact Moneybookers support centre.

Regards,

Kyle.

oki doki mama ! ♦

25 and still nothing. i hope they will do it today.

Hey,

Sorry for the delay with your payment.

If you do not get it today, please contact Moneybookers directly.

Please use pokerstrategy@moneybookers.com

There you will get an answer within 24 hours.

Cheers,
Hannes

This is the answer i get from them :

Dear Dan Mircea Giuraniuc,

Thank you for contacting our customer support team.

We appreciate the information that you have provided and would like to confirm that your Moneybookers account is active and fully operational. However, according to our records you have not received any resent payments to this account.

The Receive Money transactions are instant on our end and once accounted on the end of the sender, the payment should be automatically reflected on your Moneybookers balance. Thus, we would kindly advise you to contact directly them and require information on the progress of the transactions.

We hope that you find this information useful. Do not hesitate to contact us again, in case you have any further questions or concerns.

Sincerely,

Denitsa,
The Moneybookers Team

HannesZ did you spent well your weekend? No answer in 3 days

Hi eXp3rT99,

Yeah, I really enjoined the weekend ♦ Hope you did it as well.

Have you send the e-mail from your registered e-mail address on Moneybookers?

Is the money back in your account? You received no answer from moneybookers using this e-mail address for the last 3 days?
pokerstrategy@moneybookers.com

Cheers,
Hannes

Yes i used the registered email. No money back until now. Same "Request" process. allready 12 days. I told in my first post, i will get the money on 25 december and you didn't belive me ♠_evil:

Hannes , there is any chance to change my payout? If this moneybookers transfer in not made, i want to cancel the payout and get them on partypoker after.

Hey,

Oh, you are talking about your Tell-A-Friend payment to Moneybookers?

I thought you transferred some money from your bank to your moneybookers account.

Your TAF payment is still in progress. For the details about it see your ticket.

Sorry for the delay.

Cheers,
Hannes

ok , until Christmas i will be a good boy

5 december and nothing.

Hey eXp3rT99,

You should get the money this week.

Just be a little bit more patient. I am sorry for the huge delay.

Thank you,
Hannes

Originally posted by HannesZ
Hey eXp3rT99,

You should get the money this week.

Just be a little bit more patient. I am sorry for the huge delay.

Thank you,
Hannes

ok, i will be back at the end of the week if nothing happening ♠_cry:

We are doing the payment once a week on Thursday. So in 2 days you should get the money.

Cheers,
Hannes

The support team announced me that i will get the money today. Let's say that is a presend for my celebration. Today i have 1 year from my registration on pokerstrategy . horeyy

Please let me know, as soon as you get to money.

Congratz to your first PokerStrategy.com birthday