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[Closed] I dont understand

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could you check me too please, i received a phone call from the customer service today, i was asked for all my detail i told everything, the guy i talked to told me that everything is all right and i should receive my starting capital, but few minutes after the call i got an email saying that my ID check failed???? I dont understand how did it fail if we talked about it on the phone and i got told its all right.. maybe its a mistake???
i finally move from PS to FT and try to get the $50 it fails me


1 reply

Hi riverace10,

Please see the following response to your query in the other thread you posted in from MarcPS, PokerStrategy's Customer Support Manager.

I will close this thread and remove your duplicate ones as one thread is sufficient for your query.

Best regards,

Bart