Hi there,
I operate a MoneyBooker's account and I have had my account locked for "outgoing transactions" .. no warning email or contact. They quite happily accepted a credit payment to the account for £325.00 though, apparently that does not bother their security team.
You cannot contact them unless you want to rack up an expensive phone call (shocker).
Emailed security and provided the documents they state they require (despite the account having been operated since December 2010).
NO RESPONSE (not even an automated email stating they will deal .. never mind a courtesy reply).
Emailed their complaints department.
NO RESPONSE (not even an automated email stating they will deal .. never mind a courtesy reply).
Seems you can just wait and guess as to when they will decide to deal with ineptitude.
Until now I have had no complaints .. but their customer service SUCKS BIGTIME !!!
