Hi,
I cannot transfer my bonus. I can see it on "My Account" as a balance, but when I go to the cashier it says "Please Login!"
What to do? ![]()
Thnx,
KR,
M.
Hi,
I cannot transfer my bonus. I can see it on "My Account" as a balance, but when I go to the cashier it says "Please Login!"
What to do? ![]()
Thnx,
KR,
M.
Hi Miro385!
In this case please contact the Mansion Poker support.
Best regards,
Puschkin81
I tried even that... didnt help.
And today I cant even connect to my account.. It says: cannot connect to server...
I really picked up great poker platform...
You are not only one who can't connect, earlier today program said it was connection problems, but now it even don't recognize my password.
Same here... finally it found server and now it doesnt recognize my password... And you cannot ask for new one because contact service is unavailable...
What a s**thole... I cannot belive this ♦
guys,
I've facing same problem as yours, I've email to mansion support and they reply by saying "they having an system upgrading, and during that time you can't access they website and poker platform as well. you gonna get message invalid user/password or can't connect to server", I'm not sure what the hell they're doing within last couple week few time system down 4 maintenance, can't they have schedule maintenance and notified.
make sure you arent logged in to the mansion poker client while you are doing that on the site, then it should work.