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[Closed] no strategy points

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ThePocketKings
Joined: 12.07.2011

Hi

I haven't earned strategy points since August 1 that's last day when i earned points, two weeks and no points, what's going on? :spade:


6 replies
w4terman
Joined: 04.04.2011

go to home profile settings and see if you are tracked correct.
look like this "Your account has been correctly tracked and you are receiving StrategyPoints" with a big green check.

hope i helped


ThePocketKings
Joined: 12.07.2011

Originally posted by w4terman
go to home profile settings and see if you are tracked correct.
look like this "Your account has been correctly tracked and you are receiving StrategyPoints" with a big green check.

hope i helped

Your account has been correctly tracked and you are receiving StrategyPoints.
Everything seems fine, but there is no points :)


Hi guys,

Could you please write a ticket to our customer support and they can look into this issue.

Let me know the result please and have a nice Saturday
Ingrid


ThePocketKings
Joined: 12.07.2011

Originally posted by IngridN
Hi guys,

Could you please write a ticket to our customer support and they can look into this issue.

Let me know the result please and have a nice Saturday
Ingrid

Okay i send a ticket, reply was to make sure that i have been tracked my account, but i don't need to do that cause i am sure, i have been earning points last month, i just stop receive them in august...


Originally posted by ThePocketKings

Originally posted by IngridN
Hi guys,

Could you please write a ticket to our customer support and they can look into this issue.

Let me know the result please and have a nice Saturday
Ingrid

Okay i send a ticket, reply was to make sure that i have been tracked my account, but i don't need to do that cause i am sure, i have been earning points last month, i just stop receive them in august...

Can you please reply the ticket and let our customer support know that you're tracked and also been receiving StrategyPoints?

I'll also going to make a note on your ticket and look into this tomorrow morning once I'm in the office. :)

Have a nice Sunday
Ingrid


Hi ThePocketKings,

I've answered your ticket personally here.

Best,

Marc