I won a ticket to WCOOP and I contacted support if they can change it tourney dollars for me to play because I couldn't play the tournament.
Boom! 10 minutes later and they changed it to T$
Best support ever 
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what!!?? i wanted to change it few times a touney ticket and they refused.... what did u do for them to comply?
i tried the change my SCOOP $109 ticket n they dont allowed me! becoz i got it not from tournament.
well my ton of rake makes a tremendus costumer, but no conversions , as it says in the satelite and email...though, you must have made something unreal up that you cant play after you recieved it 