Hi CookieCCFC,
I am sorry to read that you have failed to pass our security check to unlock our free $50 starting capital.
I am afraid, we cannot allow you (or anyone else that fails the ID Verification check) to know why you have failed.
The reason behind our policy to not let this information is quite sensible when you think about it. If we allow this information, then other members/scammers would know why some people fail, use it to their advantage and then boom - no one will get anything as PokerStrategy would no longer be able to turn a profit.
I understand your disappointment in your case, but it is not the end of the world as we offer many more exciting promotions, rakeback deals and other stuff too.
Here are some details on what other alternatives we can offer you here at PokerStrategy.com
By clicking here you will see all the poker rooms we are affiliated with. By signing up to these rooms by using our sign up codes and tracking your account with us, you will earn Strategy points, which in turn opens up our educational material to you.
When I say educational material, we don't just have strategy articles for most poker variants. We also have the following:
- Live Coaching Sessions in numerous Poker variants
- Hand Evaluations with our Coaches
- Video articles for all Poker Variants and strategies
You can find out all about our Strategy points by following this link
We offer the best legal rakeback deals and first deposit bonuses at all our affiliated rooms. So, if you do decide to stick around, it will be the very best decision you've ever made 
We also have some rooms with No Deposit Bonuses where you get a small free bankroll to start off with, no strings attached.
- Free $8 at 888 Poker
- Free $7.70 at Poker770
This is pretty much what we offer and I hope you decide to stick around. This community is the best around and you can learn alot from some of our members too 
Kindest regards,
Gary