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[Closed] id check

12 Posts
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i upload my passport whith me. what is problem please andestend me


11 replies

Hi dato1985,

Welcome to our community and thank you for uploading your documents :)

We are missing your ID card, please read this ticket where you can find detailed explanation on how to proceed further.

Let us know if you have any other question we can assist you with.

Ingrid


Originally posted by IngridN
Hi dato1985,

Welcome to our community and thank you for uploading your documents :)

We are missing your ID card, please read this ticket where you can find detailed explanation on how to proceed further.

Let us know if you have any other question we can assist you with.

Ingrid

- Proof of address. This can be a utility bill for example or a bank statement addressed to you. i dont andestend this what upload the passport are where live and how age ar me :(


Originally posted by dato1985

Originally posted by IngridN
Hi dato1985,

Welcome to our community and thank you for uploading your documents :)

We are missing your ID card, please read this ticket where you can find detailed explanation on how to proceed further.

Let us know if you have any other question we can assist you with.

Ingrid

- Proof of address. This can be a utility bill for example or a bank statement addressed to you. i dont andestend this what upload the passport are where live and how age ar me :(

Hi dato,

Your passport document was sent and shows country but not specific address....therefore, our verification team have asked for additional documents with full address :)

Thanks in advance
Ingrid


Originally posted by IngridN

Originally posted by dato1985

Originally posted by IngridN
Hi dato1985,

Welcome to our community and thank you for uploading your documents :)

We are missing your ID card, please read this ticket where you can find detailed explanation on how to proceed further.

Let us know if you have any other question we can assist you with.

Ingrid

- Proof of address. This can be a utility bill for example or a bank statement addressed to you. i dont andestend this what upload the passport are where live and how age ar me :(

Hi dato,

Your passport document was sent and shows country but not specific address....therefore, our verification team have asked for additional documents with full address :)

Thanks in advance
Ingrid

i have not documnt but i tell you hwrer i live [Edited by Ingrid] please do not share your personal details on the forum :)


Hi dato,

Unfortunately, I can not accept your address in this written form. I've asked our customer support to contact you regarding this and find an alternative solution :)

Ingrid


You're welcome :) all good?


Originally posted by IngridN
You're welcome :) all good?

whait get 50 $


yes, after your documents have been verified, you only need to wait until the money gets transferred into your account. this usually takes around 48 hours. have you picked a poker room yet? :)


Originally posted by purplefizz
yes, after your documents have been verified, you only need to wait until the money gets transferred into your account. this usually takes around 48 hours. have you picked a poker room yet? :) yes i need pokers stras but support asked only titina poker room :( :(


unfortunately, we do not offer the starting capital on pokerstars. you can only pick from the following rooms that you see on the page:
Free $50 Rooms

let us know :)