Hi,
Earlier this year Neteller for no reason blocked my account stating it was to "protect my personal data". Now this was a joke already but working with their support is totaly ridiculous.
I requested a phone call through the support page. First time a woman called, I answered the security question and she said the account would be shortly reopened which never happened. Next 10 times I requested a phone call they didn't even call.
Emailing the support didn't help but just made them total joke. The person from support advised me to email "as@nettler.com". What the heck is this? Nettler? Not even as@neteller.com is a valid address.
So to the question, what do I try next? Phoning them to Canada at 74648464 $/min rates?
Not that I need that account but due to Betfair's policy I must first withdraw by original deposit method used (Neteller) before withdrawing to Skrill.
Any help from users with similar problems would be great. Or maybe we have a Neteller representative here?