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[Closed] didn't enter bonus code

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urmo1
Joined: 02.03.2008

I didn't enter bonus code psvip100 becose it was wrong i couldent use it,then i realised that i missed step 2 > http://www.pokerstrategy.com/bonus/detail/424/
Then i sended email to support to get bonus still and now i got it.But can i somehow get pokerstrategy points to ? My email conversation is here :
sorry for bad english

> Date: Thu, 26 Jun 2008 05:37:08 -0400
> From: support@pokerstars.com
> To: urmo7@hotmail.com
> Subject: RE: PokerStrategy first deposit bonus
>
> Hello Tõnu,
>
> I'm afraid I am unable to determine the nature of your query from the
> details that you have given.
>
> Please send us another email with details of the problems that you are
> experiencing so that we may assist you further.
> Regards,
>
> MichaelT
> PokerStars Support Team
>
>
>
>
>
> ----- Original Message -----
> From: urmo7@hotmail.com
> Sent: 2008/06/26 05:05:13
> To: support@pokerstars.com
> Subject: RE: PokerStrategy first deposit bonus
>
> >
> >i'm happy that you finaly did it,but can i now pokerstrategy page
> pokerstrategy points ?
> > http://www.pokerstrategy.com/bonus/detail/424/
> >Becose i missed step 2 ?
> >
> >
> >
> >
> >> Date: Wed, 25 Jun 2008 12:09:00 -0400
> >> From: support@pokerstars.com
> >> To: urmo7@hotmail.com
> >> Subject: PokerStrategy first deposit bonus
> >>
> >> Hello,
> >>
> >> PokerStars is glad to contact you.
> >>
> >> We do apologise for the delay in replying to you.
> >>
> >> We have applied the PokerStrategy first deposit bonus to your recent
> >> deposit. Starting now, you will be earning Frequent Player Points (FPPs)
> >> towards the
> >> release of that bonus to your cash account. Once you have earned the
> >> required Base FPP as dictated by the current promotion, your bonus money
> >> will be released.
> >>
> >> You may check the status of your bonus at any time from the cashier
> >> window in the lobby. From within the Cashier, click on "Check My Bonus
> >> Status" for a view of the number of Base FPPs you have left to
> >> accumulate to earn the bonus money.
> >>
> >> Thank you very much for choosing PokerStars. We wish you all the best in
> >> our games, and a pleasant playing experience.
> >>
> >> Regards,
> >>
> >> Giovanni
> >> PokerStars Support Team


4 replies
SoyCD
Joined: 20.02.2008

Hello urmo1,

If you have received the bonus - then it seems that you are tracked correctly. In order to receive StrategyPoints it is important that you follow step #5 and activate information sharing. If this doesn't work try sending them another mail stating something along the lines of:
---
Dear PokerStars support,

I tried to create an account at your site using the instructions detailed to me by PokerStrategy.com but now see in the guide that I forgot to enter "pokerstrategy.com-reveng" into the marketingcode field. Is everything ok despite this? Can you help me activate the information sharing?

Best regards,

---

Hope to have helped :)

Best regards,
SoyCD


Originally posted by SoyCD

I tried to create an account at your site using the instructions detailed to me by PokerStrategy.com but now see in the guide that I forgot to enter "pokerstrategy.com-reveng" into the marketingcode field.

If it doesn't work, at least they will die from loss of air. Thats one looonnnggg sentence.


urmo1 Topic starter
urmo1
Joined: 02.03.2008

thanks SoyCD now it works


SoyCD
Joined: 20.02.2008
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