As title says, I've played some Hyper Sats into MicroMillions/Sunday Storms some have recorded fine some aren't recognizing my wins.
Bellow is an example, I have played 3, I've placed 3rd and won a ticket in 2. The software says different.
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Please send us the original handhistories for the not working tourneys with link to this thread to hm2support@holdemmanager.com
I go to:
C:\Users\Matt\AppData\Local\PokerStars\HandHistory\MyUsername
There are no hands there?
I have managed to locate three folders in:
C:\HM2Archive\PokerStars\2012\11
Names 3,4,5 (I guess for each day of the month) That do have my Tourneys played. Shall I send these?
I played some MTT last night, same problem, not recorded my winnings.
Yes, the hands are in the c:\hm2archive folder.
Zip some of them and send them please.