Originally posted by l3ogdan
Hi again,
Considering your advice, I made my first deposit on William Hill of 100 EUR yesterday, and started playing. Since then, I already generated about $12 rake, so I should already have some Strategy Points accumulated here. The problem is that my Strategy Points balance is still 0. On the other hand, after I made the deposit, I asked the online support of William Hill to check my account, because I was still restricted to play at maximum $1 BI tournaments. After they updated my account, I was able to play at any limit. Is possible that something also gone wrong with PokerStrategy tracking when they updated my account?
Hey 
There shouldn't be anything wrong, you got silver status in the first place through your William Hill account right? If so the tracking is fine. As NIVEKii stated it sometimes takes a day or two (in rare cases slightly longer) to update. We need to wait for the information to be sent to us from the poker room once that is done the info on your Strategy Points will be automatically updated. Let us know if you still don't have any by Thursday
Regards
Carl