Hello!
Just wondering if there's something wrong here since I've not received any StrategyPoints Since May...
I Just Got 215,83 VPP in the last 4 days so I should at least already have a silver status...
Hope you guys can help with this, I would really like to check out some silver and gold articles...
Cheers.
By the way I forgot to say that I've already received StrategyPoints before so my account with pokerstars is linked with Pokerstretegy.com, but since May I've received none.
Cheers.
hey Jomi318,
I'm checking this for you. Meanwhile, did you have any ID check/Security check since May?
Ingrid
Hey Jomi.
This is odd first thing to do is check your information sharing is enabled in the Stars client to do this click 'requests' at the top then the 3rd option from the bottom says information sharing, click that. You need to then make sure in the pop up that the box at the bottom is ticked if not tick it and you will receive Strategy Points
If already ticked you should email PokerStars support to find out if there is any problem with the tracking on your account.
If this doesn't work let us know and we'll see what else we can try
Regards
Carl
