I requested payment of taf bonus i have a while ago, but pokerstrategy support claims that something is wrong with my account at party and they can't transfer the money.
I emailed party about this 2 times and they have been very clear that my account is fully functional, and so far i didnt have any problems with deposit or cash-out.
Did anyone have a problem like this? I dont want to make account on titan and waste first deposit bonus just because of taf money...
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pure : "Account is closed, deemed inactive OR a duplicate OR put on hold due to possible violation of our player Agreement"
Party: "Your account with us is active and fully operational and there is no obvious reason for the failure of the inter-account transfer. "
Hello matovicmilos,
In regards such as this simply continue communicating the problem with the support via the ticket system please. They are the ones with the best and closest contact with PartyPoker.
Best regards,
SoyCD
I am having the same problem at the moment. Party told me to send them my ID so that I can be eligible for inter account transfers. Is transferring money from pokerstrategy to my account an inter account transfer though?