Hi,
I'm having problems receiving the $50 bonus. I've passed the quiz, sent the ID scan, waited for 96 hours and I still haven't had the transfer yet. Is there a reason for this? I don't think I messed up somewhere.
Thanks a lot.
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Hi Dickbreakr and welcome at PokerStrategy.
Please give the support a little bit time to answer your ticket. If nothing happens just write here again I'll take care of it.
Best regards,
TribunCaesar
Originally posted by Burek666
hello, yesterday i send ID and i dont know is all cool ?
Hi Burek666,
since you are bronze now I think you will get your 50$ pretty soon.
Best regards,
Chiller3k
Originally posted by mvm549
ya im still waiting for mine.wut is taking so long??
the other guy already got his since he is bronze. what about you?? when did you send your reply?
Originally posted by mvm549
ya im still waiting for mine.wut is taking so long??
Hi mvm549,
I can't check any of your information! Only admins can.
I can only tell you the most common problems:
Did you check your emails, maybe you have to send your ID first.
If you already sent it it can take up to 96 hours until you'll get your 50$.
Did you enter all required information in your profile
Did you enter all required information in your poker account.
Are you from the USA (we can't send the money to players from the USA)
best regards,
Chiller3k
Thx for info! I am waiting... Just want to test the fulltiltpoker.com room with your 50$ bonus! I am playing poker 4-5years in pokerstars.com! Just want to find fishes in fulltilt!
regards luckyflop
Originally posted by mvm549
ya im still waiting for mine.wut is taking so long??
Could it be, that you are from the USA? If that's the case, I am sorry to say that at the moment we cannot transfer starting capital to players from the U.S. due to the current legal sitution in your country. This is why you needed to indicate that you are not from the USA when you registered.
If and when the legal situation in the USA changes we hope to also accept US players - but until then there is nothing we can do
Best regards
TribunCaesar