Originally posted by RobertDaPro
Hi there,
I alreay have around 50k dublicate hands each time when i close PT and press auto-import first i must wait all these to load before HUD gets running.
Last year i had same prob and somehow go rid of them trough set-up assistant i tought. Now this does not seem to work.
Could anyone help me out here?
Please follow the simple instructions in this guide: https://www.pokertracker.com/guides/PT4/troubleshooting/moving-processed-files-unable-to-get-hands-while-playing
This is caused because your computer has not had the ability to move processed files into the required folder, these steps will solve that problem. We suggest you restart your computer, and only open PokerTracker 4 when you complete this process, do not open any poker rooms.
PS: Do you play at Microgaming MPN? If so, read this guide as well: https://www.pokertracker.com/guides/PT4/site-configuration/microgaming-mgn-configuration-guide