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Neteller closed account with no reasons.

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Dear Sirs.

Once, I did some big transaction from my neteller account using Secure ID from other merchant site, so that means momentaly money transfer, they immidiately disabled my account for security reveiw. After one mounth of e-mailing to them between security office and investigations they didn't give me valid reasons of account closing. Two times they re-opened my account and then closed again. This was playing with me. They can not close your account with no reasons. This is illegal.
May be someone can contact them and help me to reopen my account.
Many thanks for help.

My best,

Andriy.


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8 replies
UPAY4DINNER
Joined: 28.09.2009

Hi Andriy,

All I can suggest is that you keep in contact with NETELLER support. You can also send a ticket to our customer support team highlighting your issues.

Best regards,
Gary


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Hi, Gary.

I did the ticket also. Thank you for your post and your suggest.
I did e-mailing with Neteller offices and support desk too for one mounth allready. I didn't receive resonable answer. They just sending me from one to other. Or they have a lot of work, or they simple playing with me.
May be someone has the similar expirience.
Anyway I am thanking for your replay.

Regards,

Andriy.


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UPAY4DINNER
Joined: 28.09.2009

Hopefully our support team can help you then Andriy :)


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Originally posted by HollyMichelle
Hopefully our support team can help you then Andriy :)

Did they talk to them ?


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UPAY4DINNER
Joined: 28.09.2009

I don't know Andriy. Our support will contact you once they have some news :)


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Ok. Anyway, I thank you very much for your help.


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bettingstation
Joined: 30.12.2009

any update with this problem?


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Ok. If some of you didn't do any illegal thing, so write the complaint to the complaint department. After they investigate your case. If they did the mistake or they did to hard (or to much) by closing your account then they re-open your account again.


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